October 2023 by Justine Osborne
Met a jobs worth here, returning a mobile phone which DHL had delivered, the original box they delivered it in had a hazard warning label on it, jobs worth said that DHL couldn't deliver packages that had hazardous items, it was a brand new Nokia mobile which he knew because he took it out of it's packaging and checked that it didn't have a battery in, which it didn't because the battery was still in it's sealed wrapping!!! What did I know, after an unnecessarily length of time he determined that DHL could infact deliver my highly hazardous package and all was well.
October 2023 by Oladapo Wemimo
Great service
July 2023 by Andrew Lane
Incredibly slow service dropping a package off, which had to be opened for a ?security check? and also additional paperwork required that wasn?t aforementioned. A 30 second job made into a 10 minute job
July 2023 by Carl Bailey
Really helpful member of staff at the customer service point at DHL Colchester today. I believe the gentleman?s name was Martyn who helped send a very large package to a military establishment, which is never easy, believe me! Thanks for guiding me through the process and helping today.
June 2023 by Avesta Abdulrahman
Rabish costumer service, today, at around 10:00 am I wanted to post my ancestry DNA test, there was a dum officer who did not know how to do it, he asked the manager who was Dum too, after waiting for a long time, they say we can't send it!The strange thing, my husband sent his test just weeks before without any problems. horrible service.
April 2023 by Amanda Lloyd
Entryphone a bit slow for access via barrier. Plenty of visitor parking. Friendly staff
April 2023 by Lisa Brown
I cannot speak highly enough of the staff here. I needed to send several items to UAE and got in a muddle trying to do it online myself. Martin went above and beyond to sort this for me which took a lot of stress away. Thank you.
January 2023 by Athos S. K.
Fast friendly and a beautiful shop
January 2023 by David Young
Very helpful staff
December 2022 by malcolm clarke
Waited in for delivery only been told they called (not to delivery address) on checking they went to wrong address, and wrong post code. Been told they will deliver it tomorrow, but where to?
October 2022 by Richard Russell
Super helpful and cheery staff
October 2022 by Rakesh Singarapu
Collected a parcel from them, our parcel was about 25kg but the staff were very helpful and accommodating
July 2022 by Brian Reilly
DHL express Colchester, both times I've been here the staff have been extremely helpful.As for DHL, I've found their service to be amazing. Packages shipped so fast.Thanks.
May 2022 by Kennedy Ukane
Excellent customer service and fantastic experience with the staff (A. Steele) at the counter today. I will recommend friends and family to same depot.
May 2022 by Arjumand Sadiq
The gentleman who attended me was very polite,quick and helpful.
