October 2023 by helen clarke
After a terrible experience at o2 today, Adam at EE was so helpful and pleasant. Thank you
September 2023 by Rogues Art
Went in to upgrade my mums phone. The lad that served us really looked after us took his time to explain everything to us and didn?t try and sell us anything we didn?t want.
August 2023 by Adrian Abbott
They were helpful and gave us numbers to contact.
July 2023 by Aimee G
Chris is your man! 10/10 service from the minute I walked in to the store. He listened to what I asked for & I left very happy. Asset to the store! Thanks again Chris!
June 2023 by Sean Hewitt
Great customer service from all the staff.Friendly, helpful and professional
May 2023 by Morteza Mousavi
From March, the contract is 23 pounds per month, but 34 pounds is withdrawn every month, and no one in the store is responsible. Customer service does not respond and says it is related to the store.Customer service is very poor. Chris told me that you will receive a confirmation email in two weeks, but now £34 has been withdrawn from my account.
May 2023 by Pat Caplin
Staff knowledgeable and always very helpful and patient. We are very fortunate to have this outlet in town.
March 2023 by Paul Oliver
Thought we would have complicated meeting to try to reduce my wife's monthly payment on her smart mobile.Ethan was great...made it all sound so simple and we are now £40 a month better off. Thanks EE and Ethan.
March 2023 by Celia Home
Chris dealt with my upgrade last year and dealt with all my phone problems yesterday he is brilliant friendly, professional and extremely knowledgeable an all round lovely guy and a tremendous asset to the Colchester store. Thank you Chris.
February 2023 by Joanna Butler
Chris dealt with my upgrade 2 years ago and he upgraded my plan again yesterday. His customer service skills are second to none. Keep up the good work Chris!
February 2023 by Richard Twydell
Great staff who gave very good advice regarding my upgrade. Much better service than just going online.
January 2023 by METAL FOX
We had a problem with a new phone and they went the extra miles to help, excellent customer service, will always use them now
December 2022 by Annette Gordon
Can't speak highly enough regarding the service I received the other day. Ethan worked so hard securing me a new replacement S22 Ultra. Bought my previous one online 39 days ago. It developed a screen issue. But as the warranty was for only 30 days EE customer service said it would need to be sent back for repair. Thank you Ethan.
December 2022 by Hannah Davies
After on the phone to the 'helpline' for two days and getting nowhere. Contacted the store and spoke to Emma who solved the issue in 30mins! Absolutely amazing and she was friendly too- nothing like the helpline!
December 2022 by Pierre Luk-Hang
Difficult to get help. Telephone not always working and people hardly hear me on phone. EE always being repaired on my street. Expensive compared to Tesco
