November 2021 by Florentina Wicks
Very disappointed Go Outdoors Colchester today 28.11.21 an arrogant girls today at the sale desk i asked if they have a spare mask available as I forgot my mask at home & a very cold answer received they haven?t got any & to my surprise not a single person in the shop serving customers had a mask on ? soo obviously Covid doesn?t exist for a lot of people today :(
November 2021 by Paula Hampton-Smith
All the staff I spoke to were friendly and very helpful
September 2021 by Darren Baker
I don't know what is going on with Go Outdoors but the shelves are empty and have been for the last year. They keep giving excuses but staff made it clear yesterday there is an issue. Whether they are going under or can't get stock for some reason, the shop is a joke. I've been in multiple times this year and shelves are always empty yet hardly any customers. Yesterday I bought 3 spoons as that's pretty much all I could find and my card had run out so had to pay £5 for the privilege of buying them. Really not worth it anymore, this shop was great a few years ago but clearly they are struggling. The little camping shop at Marks Tey had far more stock and must be a tenth the size and prices were the same if not cheaper.
August 2021 by Linda Ball
I would just like to say a big thank you to the young sales assistantwho served my grumpy husband on 14-08-21. He had bought an airawning almost a year before and on opening to use for the first timenoticed there was no pump with it. The man named Luke dealt withthe situation in a really calm and professional way !
August 2021 by Lucy Wells
I went to collect a parcel I'd ordered and it had taken over a week. I got there, it was wrong. So the man gave me the equivalent to what I wanted. Excellent place and staff
August 2021 by AndyC59
Second time I've been there recently and been disappointed with the lack of stock. Lots of empty shelves and I came away without being able to buy any of the items I went for.
July 2021 by keith hales
Staff too busy chatting to each other and not serving customers. Wanted to buy shoes, jacket and accessories but terrible service I will take my business elsewhere thanks.Despite my better judgement returned 3 weeks later, long queues at the two tills working whilst staff lingering not doing anything. Why should I waste my money with them? Left my stuff after waiting 7/8minutes. This store is really poorly managed.
July 2021 by Danni Martin
Great but not as good as they were now that sports direct have taken over. Many shelves are left bare, after stock has been sold, because they aren't allowed to dictate their own displays. Many staff weren't pleased with the changes. They had to get rid of the climbing wall too which was very saddening.
July 2021 by Samantha Clarke
Staff are very rude and unwelcoming. Went to collect a dpd parcel and look at tents. Won't be returning, it's got worse for both staff and products.
April 2021 by Tim Marsh
Great selection of camping, hiking and general outdoor equipment. Staff helpful and knowledgeable, and prices always competitive.
April 2021 by susan Mcgrath
Great instore but be very careful if ordering online. Still waiting for a reply to my emails and refund for over 3 weeks ago. They are now saying there warehouse hasnt received the returned item when the store returned it, so this is my problem and they wont refund until they received even though I returned to store! Barmy set up will not buy from them again or recommend.
October 2020 by Paul W Dungey
A wonderful shop for people who like the outdoor way of life.I buy my walking boots, camping gadgets etc.. in here and really like being able to look at products before I buy.A bit short on stock at the moment due to lockdown delivery problems.You can take your dogs in too ?
August 2019 by Cheryl Smith
Excellent service from a highly experienced retail assistant.
August 2019 by George Rea
What a service l got at the Colchester store been a bit of a mumty l needed a new gas regulator for my barbecue after finding out l needed a new bottle of gas bought one only to find out the regulator would not fit not only did they change my bottle of gas for me at no charge but also made sure that the regulate fitted the bottle. Jak and Kenny were brilliant thanks lads great service 100% out of 10
August 2019 by liza moore
Super friendly helpful and knowledgeable assistance I received today buying and fitting gas to my campervan. Cheers everyone
