March 2024 by stephen smith
Staff very helpfull
March 2024 by Steve watkinson
Brilliant place can get almost everything here i travel to got the yak milk bones for my dogs they love them
March 2024 by Michael Turner
Very good very reasonably priced good place to get your animals vaccinated alot cheaper than other vets for vaccinations
March 2024 by philip muskett
Got more stuff than other shops
February 2024 by Tony Havell
Have everything you need
February 2024 by Cameron Lovell
Quick and easy to find what I want and friendly staff
February 2024 by hannah murphy
Lots of products for dogs which is great staff are very knowledgeable, limited selection for cats but they have a large selection of cat food and litter just not health care and other items like bowls, litter trays ect, but they are amazingly priced on the essential items you will go out and get time and time again and the pet club is great and consistently saves me money on pet food
February 2024 by Evelyn G
No zero stars unfortunately.Wouldn't recommend. Go to pets at home instead where they know about the animals and will give you the time of day.Horrific experience. Having been to 4 pets at homes over the past two weeks looking for a doe rabbit for my male, I looked up this place and we stopped by.Staff and the manager were uniformed and rude. When visiting pets at home they have knew the animals breed, supplier and sex. Here they said they cannot guarantee the sex, nor would they attempt to check them, (as apparently they do not pick them up?? So how do they sell them? Just smoosh a box towards them perhaps), nor would they allow us to check the sex. So I said to them that I would have to purchase it, check it myself at the till or in the car park, then return it if not a doe?? Ridiculous.Not that they would allow me to buy one. When I said about checking the sex the woman said "can I see a picture of the cage because we can't sell them till you do" to which I responded that my rabbit was free roaming, a house bunny, and did not live in a cage. She went to get the manager. Who turned out to be the first person I had asked about them, but because he seemed like he had no idea what he was talking about I looked for a different member of staff. The manager rudely told me store policy will not sell to anyone unless they can show a picture of the animals living situation.Insanity. Not once in his speal did he ever actually ask me if I could show pictures of his litter, feeding or bedding situation. Of which is a secured area anyway where he is kept overnight and let out in the day.No discretion or concern for the actual welfare of the animal. The manager in his little speech had the audacity to rudely tell me that "I may not agree with it but it's store policy"....At no point did I say I had any issue with rabbits being kept in a hutch. As that is the only sensible option for 99% of owners and my own first bunnies were always in hutches. Very insulted and just left.Will tell everyone I know to avoid them now. Happily, I must say, sent two of their customers to pets at home while there.
February 2024 by sMEGHEAD 40
The stock is not always available but staff are always willing to assist to find your required items
January 2024 by Graham Claricoats
Great place for all your pets needs.
January 2024 by Tracey Bloomfield
Staff are rude, so I decided not to purchase and went to pets at home where staff are very helpful. Maybe some customer service training
January 2024 by Dreams. Panda
Always friendly. Has lots of products and items. My way to go pet shop
December 2023 by FRid
They are sh.......They need to train the guys working thereWorst customer service I have ever seenNote ? the lady working she is excellent
December 2023 by Julie Light
Expensive
December 2023 by Simon Pennick
Had everything we needed at good prices
