January 2024 by Dave Fry
Friendliness and helpfulness of the staff has to be top of the list, followed closely by the delicious food. Pan pizza was fantastic, and gluten free GOAT was highly recommended!
January 2024 by Daniel Milner
Got a takeaway pizza that gave me temporary depression. Considering the price I am honestly shocked. Quality isn't far off what you get from a kebab shop (which would be much cheaper). Tiny when compared to the similarly priced competition. What the hell is pizza hut even doing these days?
January 2024 by Maharukh Daruwalla
Always a good experience. The salad along with the pizza makes for a healthy nutritious meal. Good service.
January 2024 by Andy Mclaren
£80 for 4 people to eat at the buffet counter. Made sure we had our fill, and we filled a pizza box before we left.
December 2023 by Paulina Gozdziewska
We have 2 birthdays to organise in December and it?s been second time that we choose Pizza Hut Colchester to do it at.Staff is friendly and attentive , always happy to help. People who we?ve been served by seem to enjoy what they do and I know hospitality is not the easiest job. Keep up the good work guys!Kid-friendliness: We have visited for 2 kids birthday parties.Felt ver welcomed
December 2023 by Gary Hughes
I certainly don't expect to go out for a meal with my family and have to sit on my phone to order all our food. During COVID fair enough but we're not in COVID anymore! It won't be long before this chain goes under if they don't bring back a good customer service. Such a shame because I have fond memories of how it used to be.
November 2023 by Anthony Carpenter
Very disappointed with the ordering process, bar code not working, alternative Very slow.Food only luke warm, pizzas difficult to cut. Place only quarter full.used to use this place a lot,but I'm afraid to say today was the last time. Really gone downhill since ceasing table service. The money saved on service is lost by lack of footfall ,not at all value for extortionate cost.
November 2023 by Judith Burl
I arrived with 2 very hungry children as soon as the restaurant opened at 11.30am and I was thrilled to find everything ready and waiting. Perfect.Parking: Parked easily as it is a large retail park.
November 2023 by Natalie Jackson
Visit quite frequently and never had a bad meal. Staff always friendly and service quick.
November 2023 by Jason Partrick
The team were great. I made a point of letting the manager know that the salad bar was the cleanest I had ever seen in any pizza hut ever. It was. Food was great. Not busy so hard to assess atmosphere.
October 2023 by Jonathan Nzore
Absolutely amazing customer service I even had the luxury of having a drink offered whilst waiting for my takeaway. Ooo also every time I?ve come to the restaurant I?ve left happier as the food and customer service was and always is impeccable ?? I?d recommend this Pizza Hut to everyone! Great job guys ??
October 2023 by M Fielding
Pepperoni Feast was the title of my pizza. Pizza Hut should rename it to 'We can't spare the cheese & pepperoni cos the cows & pigs have been on strike!' I think somebody spread the topping on with a knife! Absolutely appalling! Feast!? More like famine! And, for the apallingly over inflated price of £15.99! Wow!!! No stringy margarita cheese, no juicy, tasty passata & only 18 slices of wafer thin pepperoni that you could read a newspaper through! Had I checked what was inside the box b4 I left, I would've demanded my money back! I was absolutely appalled by the standard of food I received from Pizza Hut! Don't believe me, take a look at the photo! Zoom in to see how thin everything about this pizza really was! I've seen thicker spreads of butter on toast than the topping onthis pizza!...
October 2023 by VIQAR HUSSAIN
UK'S BEST IN EVERY WAY FROM ENVIRONMENT TO FRIENDLIEST SERVICE FROM WELL MANNERED STAFF AND CLEAN AMAZING DECOR AND
October 2023 by Daniel Harknett
I'm sorry I have to write this review as I'm not that kind of guy. However after giving. Chloe H, Anne C and Senga W the change to resolve my complaint at Pizza Hut customer "service" and them falling sort of resolving that matter. I now wish to share me complaint publicly. I visit with my wife the Colchester pizza hut for the buffet lunch. We arrived and quickly seated, handed a menu and asked if we knew how to order via the app. Nothing else was said and the staff member walked away. We ordered x2 bottomless drinks x2 lunch buffet meal. A staff member brought over the glasses for our drinks. I got up and went to get a drink only to find 50% of the drinks on the drinks machine were sold out. Including the drinks me and my partner wanted. Not wanting to cause a fuss I settled for an alternative drink. The I went to the buffet stand were there was one full sized cheese and tomato pizza and on individual (4 sliced) pizza, plus some garlic bread. I decided to again tolerate this as it was early in the buffet time. But this didn't change. Every visit to the pizza stand was the same. One full sized cheese and tomato, them one individual pizza this was supposed to feed at the time around 10 tables of customers. I question the cook and the response was "I can only bring out what's cooked" needless to.say we left and won't return. I felt we should have been notified whilst being seated if there was availability issue. Before I was allowed to spend money on products advertised that weren't available. So having already paid I contacted customer service and explained all of this and kindly as for a refund. I keep getting a stand response of a £10 voucher offer. This is worthless to me as I won't be returning. And the reason for the full refund being denied is because I'm told there was "availability issues, not quality issues" So pizza hut are happy to sell you stuff that doesn't exist and refuse a refund (fraud basically) but if you pizza is cold you can have your money back. Don't visit the chain, let alone this individual site.
September 2023 by Mona Siddiqui Shahid
The team is amazing especially Ryan and the store manageress.We had a great time and really enjoyed our dinner.They both made sure every customer in the restaurant was looked after, food was served on time and was nice and hot. Thank you guys for looking after us.
