October 2023 by Elizabeth Knowlson
Everyone is always very friendly as well as being efficient. I feel welcome however busy the Post Office may be.
October 2023 by Kym Allen
Always incredibly friendly and helpful
August 2023 by Tony Baker
Great staff and always helpful. Thanks
June 2023 by Joseph Chell
Always find the staff very helpful.
May 2023 by Amulya S N
I have always had a good experience with this post office, the staffs listen to you and are patient in whatever needs to be done. Located in the central area and makes it easy to access.
April 2023 by Chris Bounce
Absolutely brilliant service. Visited Mooreside the evening before & was told "Post had finished for the day" ten minutes before closing.The lady at Highwoods was really helpful.Apologies, I initially posted the review for Mooreside here by mistake.
December 2022 by D C
Very helpful ladies on duty. Full range of postal services on offer. Able to post a package to deepest darkest Peru to an uncle of mine. He just loves marmalade sandwiches.
November 2022 by Andrew Cleal
A busy local post-office. Always friendly and helpful.
August 2022 by Pat Caplin
I deliberately visited Highwoods PO this morning because the parcel I was hoping to send was rather large and one Courier had wanted ny son's Tax ID code in US. No way! I also thought the package size was over Royal Mail limit. Would Highwoods PO be able to assist? Yes, of course. That is where you go for informed, excellent customer service. Though I live in Central Colchester, I am always happy to journey up to Highwoods deliberately to have whatever I am sending get off to a good start. The staff are patient and well informed. Thank you, Highwoods PO for getting it right again!
August 2022 by Jeremy Arnold
Now that the Post Office in Prettygate has closed :-( Highwoods is now my favourite Post Office in Colchester. Went there today (Friday 29th July 22) and the female assistant at the counter couldn't have been more helpful - not her fault that a small 800g parcel cost over £13 to get to London tomorrow. They were also well stocked with wrapping, stationery etc. Will definitely go there from now on - who wants to go into a dirty, busy town centre and pay too much for parking etc etc?! Highly recommended.
September 2021 by Daniel Morris
Awful service, will just refuse to accept parcels as it is too much effort for them.
August 2021 by Bob Hawkin
there was a lady with brown hair working here today and she was so lovely and helpful
April 2021 by Peter Turner
Fast, friendly, and always helpful.
March 2021 by Dávid Mix
They choose the periods when they open and close, the opening hours are not the same as it says.Who is going to pay for my time for keep trying until i can send a letter?I ask nicely one of the female workers why is it closed when they should be open and she is being rude to me. Someone explain this?
March 2021 by Greeny mori
Interesting to see some of the comments complaining the female staff being rude. And I strongly agreed, not sure if she is still working. Overall the post office is nice clean and not many people inside but I normally go to the post office in town (avoid that lady).