November 2023 by Annette Price
I really do not enjoy going to the hairdressers. Sarah listened to what I wanted and did exactly what I asked.She made suggestions which were encouraging. I actually enjoyed going and would go again. I'm very pleased with my hair cutService: Curly hair
November 2023 by Wilkinson T
When paying for a specific hairdresser, I expect to have their service from start to finish. In my first appointment getting a blowdry, I indeed got this, and the hairdresser I paid for did my hair from start to finish. The last 2 times I have had what seemed to be a trainee/apprentice wash my hair. The second time the apprentice didn?t rinse the shampoo out the back of my head, and I had to ask her after she?d finished if she could wash out the back. The second time (my last time visiting) the girl didn?t even shampoo the back of my head and I had to ask her to do so but once she?d shampooed and started rinsing off she hadn?t rinsed the back of head i could feel the shampoo at the back of my hair at the root. There was shampoo left on my neck and ears also. During the hair wash I was getting splashed with the water on my face which wasn?t the usual relaxing hair wash I get at Toni and guy. The scalp massage usually also lasts longer than the 10 seconds I got. Going back to the rinsing of the back of my head, I didn?t want to say anything again as I?d already asked her once I didn?t want to seem awkward. I really loved getting my hair done the first time and the stylist I asked for is really good which is why I?ve been back twice since but I?m not sure I?ll be coming back due to the events of my recent appointments, it has really put me off. I usually can leave my hair for 5/6 days before washing it again but with my last appointment my hair was greasy on day 2 since having it washed, so I had to wash it all myself again which made going for a wash and blowdry pointless as i had to do it myself again 2 days later anyway. This is a bit of a side note but I got asked 3 times by 3 different hairdressers if I?d like a drink, I requested a hot chocolate and didn?t receive one until half way through my time at the salon as I had to ask my hairdresser if I could please have a drink. I really hate to moan as I loved my experience the first time round but I thought it was worth writing some honest feedback to help the salon.
November 2023 by Owen Goldsmith
I have not had my hair cut at a proper salon for ages so as I had a day off work I thought I'd treat myself. I am an ultra runner so weekends I'm away from home so I booked in this appt today as I'm back to work tomorrow. Saffron was amazing. Such a lovely lady who made me feel welcome, very polite, made my hair look amazing and yeah I'd definitely book with her again. Superb service, nothing to fault whatsoever. I wouldn't go elsewhere now. Owen GoldsmithService: Hairstyling
October 2023 by Nicole S
Very satisfied with the final result. My stylist Abbie ,was great. She was nice and calm and knowledgeable. The products used were top quality as well. Overall a fantastic experience.Thank you!
September 2023 by Prathiba Nair
I had a wonderful experience at Toni&Guy this afternoon; Sydney was very kind, friendly and helpful, did a superb job of colouring, cutting and styling my hair. Thank you very much. Ellie, the new trainee hairdresser was also very kind and fruendly; washed/massaged my hair nicely. A lovely afternoon; thank you very much.
September 2023 by FLORI GANEA
I ve had my hair cut by Rob for so many years now that i ve lost track. I dont trust anyone else with my hair but him. I have a hair that is very difficult to cut and he manages to give my hair a wonderful shape and cut. He is very good at his job, he is very profesional . Thank you got putting up with my crazy hair for so long now
September 2023 by Sophie Cracknell
Really nervous to get my hair cut but I put my trust into Toni&Guy. Was able to get an appointment on a very busy Saturday within the hour. Quickly got me in and made me feel so comfortable! I?ve had such a journey with my hair length and growing out the layers from a disaster haircut years ago. Walked out feeling incredibly confident!! The service was amazing and everyone was so kind and welcoming. A gorgeous hair day!
September 2023 by A Carey
I have been very disappointed during the past year with trying to find a good hairdressing experience, I found one today,Saffron was very attentive and I?m very pleased with my hair today,I have booked another appointment thank you ??
August 2023 by Lea T
I only still come to T&G because of Gracie, every time she has cut my hair over the last 2 years she has done a fantastic job. She works with me completely and always listens to my wants, and adds in her own opinion (which I need as in clueless!) to give me the very best look. She is focused on her work, and chatty when needed. Overall the perfect stylist. My only gripe with T&G are their prices, and lack of offers or discounts. However I would still come back currently as Gracie is worth it! Great job! ????
August 2023 by sheree wall
As always I feel at ease with Caris she is a very professional stylist who listens to what kind of hairstyle l am wanting and therefore I have always felt confident to let Caris do what she know best and never have I been disappointed!Service: Hairstyling
August 2023 by Katherine Rigby
I felt really welcomed and valued by both Gracie and Lauren. They took time to advise me on the best course of action for my hair. Gracie did a great job with the highlights and Lauren was excellent, helpfully showing me how to style it. I am really pleased with the result. I?ll definitely be back, thank you ?Services: Hairstyling
July 2023 by Julie Baldry Currens
Thank you Rob fir a great first consultation and cut. Thank you for listening so hard to my requests and for doing a really superb cut- I am so pleased. Thanks also for the advice on drying and product use, very helpful. Great chat too!Service: Hairstyling
July 2023 by Julie Bee
Saffron is so lovely, she's also very talented and listens to my requests. I also love that Honey the apprentice was embracing her new role and paying attention to being thoughtful while hair washing, asking if i'm comfortable and if the water temperature was right.Service: Shampoo & conditioning
July 2023 by Mamatha Krishna
Amazingly done?!Everything was amazing, the staff, their customer service, the hair stylist, and my haircut done by the stylist ??
June 2023 by Caroline Melville
I had an appointment with Agnes ( sorry if I?ve spelt that wrong) My first visit to this salon. She listened to my requirements and advised accordingly. I?m 61, and therefore of course have had loads of haircuts etc. I?m growing out grey hair, struggling with styling but she managed to create a young, funky manageable style which I absolutely love. Thank you ?Service: Hairstyling