October 2023 by Ashley Longeway
Tui seem to think it's ok to miss sell you a holiday, which is meant to be for a family but the resort let's over 900 footballers check in for it to turn into a 18-30s holiday... When you have a 2 year old & a 14 year old... Your 14 doesn't look 14 she looks much older and had all these men learying over her, she saw a man going to toilet in a bush seeing EVERYTHING!!! These men were fighting, they grabbed a woman while there, they basically took over the place ruined a big chunk of our holiday.... Which I paid for with the money my mum had left me who passed away 10 months ago so it was her last goodbye to me.... TUI don't care at all they got their money totally devastated! My local shop both managers are so rude they can't even make a basic phone call and they tell lies.So if you do book with TUI good luck as your going to need it!!!Further more I wrote this on there Facebook page for the comment to be removed and myself blocked avoid at all costs.Yes I did call you back for you to just be vile to me.... Couldn't answer one of my questions was rude then hung the phone up.... I was right you only put that request on here to make it look like you care! Absolute disgusting behaviour especially from a manager.
September 2023 by Gary Plummer
We have booked another couple of holidays at TUI colchester. Would like to thank Ryan for all his help in making sure our holiday arrangements were exactly what we wanted. He also phoned the flight centre to ensure the bottle of champagne we wanted was ordered.
September 2023 by Debra Stonham
My husband and I always book our holidays through tui as Ryan in the colchester branch is helpful and very knowledgeable at his job , nothing is to much trouble for him and he goes that extra mile to make sure we get exactly the kind of holiday we want, I would recommend anyone thinking of going away to book through tui .
September 2023 by Leonie Plummer
We are always happy to be able to go in to the Tui shop in colchester as we always get a warm welcome and a very reliable service from our favorite advisor and that is Ryan he is always most helpful and goes through all the detsils we needfrom
September 2023 by Anthony
Ryan was super helpful and very friendly made booking the holiday easy and stress free Thank you
August 2023 by Mitchell Higgon
Ran terribly, Regional Manager and Store Manager don't care about their staff.
July 2023 by Sonny Stuart
The team in TUI Colchester are second to none. We as a family have used this branch to book our last five holidays with a wedding included. Each and every time the service, help, advice and council has been perfect. The energy and enthusiasm given by the team nether subsides wether it?s morning, lunch or afternoon.We would recommend this team to anyone looking for a break.
May 2023 by Matt Varley
We popped in on a Saturday and book 7 nights in Tenerife for the following Friday.Absolutely no issues at all.Everything went to plan and the resort, flights and transfers were all spot on.The only thing was, we asked for a room that was above the ground floor, this didn?t happen but actually worked in our favour so I can?t complain about that!Superb holiday and we?ll definitely book through TUI again!
May 2023 by Linda
Visited the Tui store in Colchester, very friendly and a lovely atmosphere, Kate was fantastic to deal with.
March 2023 by EB
Great experience, Mitch took us through all the details and nothing was too much trouble. The store put us at ease as we had quite specific holiday requirements and he was brilliant, a real asset to TUI. Will use TUI in future.
March 2023 by glynis parker
I'm very confident that I will get excellent service from this shop and particularly from Gary whose knowledge and attention to detail is excellent. I know too thatit is easy to change if something needs to be altered. They are access able by phone and u get to talk to a real person
March 2023 by Charlotte Kirby
We had a great time booking today with Gazza. We found him very helpful and he made us feel at ease with our holiday plans. We came away feeling well informed about our first cruise and really appreciated his personal notes on everything we booked.
March 2023 by Julie Southgate
I couldn't find a holiday suitable for what I was looking for however Gary from tui Colchester found me exactly what I wanted for the right price. Wouldn't go anywhere else
March 2023 by Nathan King
Visited Tui Colchester and was served by Gary who found us an amazing holiday for a great price, highly recommend
March 2023 by Mary Lawrance
Always excellent service, friendly and knowledgeable staff.
