December 2023 by Cody Brown
The bald man in the post office was too busy having a chat with susan, round the corner, rather than doing his job. Was rude from the beginning, and rolled all 4 of his eyes at me.Names dan, rude, entitled, no idea of proper customer service. Get a new job.Young guy at the front till was friendly, and helped find gift cards.
December 2023 by Mrs B
Shame the person that served me couldn't be bothered to do his actual job. When I asked for assistance he had the cheek to sigh and roll his eyes! Why you in retail when you clearly give zero f's about customer service?! I got your name so personal complaint incoming . . . . Sucks to hate your job that much. Name badge said DAN
November 2023 by Samuel Walton
Lovely place for stationery and books!
June 2023 by Gertrude Bells
I visited the store in Colchester recently and I was shocked to see only one young lad on the till and. No staff to be seen on the shopfloor , the shop was untidy and dirty and the stairs need a good sweep , I saw a lady upstairs and when I asked her where the staff were she replied ?What do you expect from a company like this ? I thought she must love her job not . I think in the last couple of months the service and standards have gone down hill and the company seriously need to look at there shopfloor cover and to keep the shop tidier , the cards were untidy , gift wrap was empty , pads were empty and much more , front windows were dirty and posters down the whole shop is a disgrace , I shop here regularly and the shop has definitely got worse the last month or so and I will not be shopping here again
June 2023 by E E
The self service in the post office area needs to GO, it is so bad and it just annoys staff, you always end up back at the counter.
April 2023 by Lukasz Otlowski
The very good bookshop! we visit on day Helena
April 2023 by H
Terrible. Rude staff. Why are all these old employees so rude? If you don?t love the job, leave it and claim benefits. I approached one of the employees as I was looking for something and she had no smile her face, full of frustration. Secondly, I asked her if you have got any ?Ramadan Mubarak? cards and apparently she did not know what ?Ramadan? is. Please employ kind and educated staff.
December 2022 by chiamaka
I came to this store around 2:45pm on 25/11/2022 and went to the post office to collect a D1 form for drivers license. To my dismay one of the employees of the post office had been extremely aggressive towards me and getting frustrated by no fault of mine. The store wasn't particularly busy but he was just extremely angry and continued to speak rudely towards me and other customers. He wore a frown the entire encounter and even threw the D1 form down with rage. I was very upset and disoriented by his behaviour and made my way out of the store as soon as possible. To describe this employee of yours: White, Bald, Wears Glasses, 5,8/5,9 , Brown facial hair. Please do not allow this poor level of customer service to continue.
December 2022 by Diane Downes
The main post office is in side this shop
August 2022 by Jay Black
Such rude staff (especially the two older women) All the magazines have this month's & last month's in stock in two different sections. So disorganized and shouted at when I explained this.
June 2022 by Richard Betts
Trying to charge £18 per packet of cigarettes when rrp is £13
Absolutely a joke
Your just as bad as the scum that rob people in the street
January 2022 by Claire Thurlow
Does anybody work there? No one near the tills or door, just 3 young lads right at the back, chatting. It's a shop lifters dream, if they like cards and magazines!
December 2021 by Peter Pearson
Books, stationery, snacks, newspapers, they have it.
November 2021 by Glenda Briggs
Only wentvincti use post office
October 2020 by John john
If you not opening normal hours then put on your website and mybe a sign on your door its not hard is it .and annoying if u want to use the post office.some brainy people in charge st thst store NOT.
