October 2023 by Steve Tupper
Small, polite and very efficient.
May 2023 by sandra popescu
The young lady working there lacks any knowledge of customer service practices. She lacks manners, she is aggressive and she should be sanctioned for her ill approach to providing a service.
December 2022 by Dougal
I always use this post office and find the service very efficient
July 2022 by Essex Bird Centre
We have used the Post Office in North Weald for our business for several years. More recently, with the new management using their Drop & Go service for our parcels. They are very helpful, professional and polite. We would highly recommend the whole team, they are a pleasure to deal with!
January 2021 by Inga Tverijoniene
Absolutely appalling. Today 29/12/20 I spent nearly 30 min with my baby in the freezing cold weather outside. And the lady behind the counter saw me standing all that time with the baby in my arms and didn?t let in to wait. Sadly, the post office lady was rude and very unhelpful.It took a while to heat my baby?s feet and arms when we got home.In which world do we live???
November 2020 by Alison Miller
I have always had good, helpful service at this post office. I am aware of some health problems within the family which has led to the reduced hours. Please give them another chance.
November 2020 by Jane Neary
Really helpful and polite.will always help you out .
August 2019 by Georgina Esterhuysen
Should have updated opening times online not just a handwritten notice in the shop for when you get there.
August 2019 by Dave Jack
Cash only??? When market traders take care payments... But not post office shop here
July 2019 by Shehzaad Khan
The laziest and worst run post office Iâ??ve ever come across. The elder lady is dismissive, rude and Iâ??m pretty sure has an IQ disorder. She disputes the opening times, which are stated on the official Royal Mail website. My poor pregnant wife has had to walk again and again due to misleading opening times. They only accept cash sometimes, which is just ridiculous when weâ??re living in 2019. Itâ??s disgraceful that the post office is run by an incompetent pair of people. I hope the Royal Mail realises this and changed their venue!
July 2019 by C P
A local Post office let down massively by the rude members of staff, particularly the lady who runs it. Unhelpful and abrupt. Very poor customer service.
June 2019 by Zorawar Atwal
Came in at 15:40 on a Wednesday, they should have been open at this time as the closing time on the royal mail website for this branch is 5pm on a Wednesday. The lady told me that they're closed and sent me away. You can't just make up your own opening and closing times without updating them on the royal mail website, that's unacceptable.
April 2019 by Matt H
Visited today and the lady who served me could not have been more helpful, no problems at all except to note that the opening times have reduced further from the times currently showing on Google, The new times are:
March 2019 by mr democracy
BEST POST OFFICE IN AREA-POLITE & EFFICIENT STAFF ALWAY'S HELPFUL HAD NO POSTING PROBLEMS
February 2019 by Michael B
The worst Post Office I have ever used. They now have new opening times which are even more reduced than the previous unhelpful opening times. The staff (especially the older lady... who smokes cigarettes inside the shop... is the rudest person I have ever met), are at best unhelpful and at worst ignorant and patronising. They are not interested in running the business and I am fairly sure they wonâ??t be running it for much longer. Surely when â??The Post Officeâ? realise what is happening at North Weald Post Office they will take some action. We used to have such a lovely Post Master but times have changed for the (much) worse! The local Coop sells stamps. Go there instead.
