July 2023 by Liliana Basa
Poor customer service skills. Person at front not listening to customer to be able to guide them to the right counter, therefore people needs to wait longer to different counters. Also I noticed staff walking around but nobody is actually doing anything for the customers which makes the waiting really long time!
July 2023 by Ayo
Aleesha and her colleagues were very helpful. I was immediately approached and assisted within 10 minutes of walking in. Thank you ?
July 2023 by Stephen Woollard
Much the same as most other banks, sometimes queues sometimes none, helpful staff. Cash machines on the exterior for easy cash receipts
June 2023 by smichelin18
Went into Barclays today to have a card replaced as it expired and was told that I couldn't be attended to because they were "at full capacity" and "short of staff" to attend to only 3 customers. One male member of staff was utterly rude, unhelpful, unfriendly and provided very poor customer service. If this is how some Barclays staff treat customers, managers should seriously reconsider what type of people they are hiring.
June 2023 by smichelin19
Went into Barclays today to have a card replaced as it expired and was told that I couldn't be attended to because they were "at full capacity" and "short of staff" to attend to only 3 customers. One male member of staff was utterly rude, unhelpful, unfriendly and provided very poor customer service. If this is how some Barclays staff treat customers, managers should seriously reconsider what type of people they are hiring.
March 2023 by Parduotuv? Bit?
Very slow service, waiting line always long. Better avoid this branch.
August 2022 by Mark Clayton
I gave 3 stars just because of the waiting times. But I've always found the staff to be helpful and friendly.
June 2022 by Firoz Modak
Hopeless staff! Too much waiting time ! Barclays need to pay attention if they want customers
May 2022 by Andrei Daniel
I have had good experiences with the staff there, I do feel that they are under staffed sometimes. But they do have good professionals there.
September 2021 by Louise Wakelin
Terrible customer service and the waiting times to be seen are beyond acceptable. I have banked with Barlcays for over twenty years and am saddened to say that I will be taking my custom elsewhere. Avoid at all costs!!!
October 2020 by RS Bluebutter
The worst customer service, after one hour wait in the que outside with money in the pocket to deposit, they come after 1h lunch break with no excuses and no tell you a word to leave the que or not waste your time.everyone in the branch is busy doing nothing from 10 am to 3 pm. Good job barclays you save lives.
October 2020 by Michael Maddison
Really helpfull !
July 2019 by Protivagaz man
I like blue
May 2019 by Ian Olley
Went into the branch to open an account for my son as I bank with barclays, looked up online on what I need and says go into a branch with his birth certificate was all I needed, got turned away and told to come back 2 weeks later and need to book an appointment even tho it was empty and there was 6 members of staff walking around.
January 2019 by Andrius Ozarovskij
I like blue
