December 2023 by DONALD T
I was there today around 10 am. When I went inside, the employee standing there didn't react to me at all. He ignored me. only after some time he was kind enough to talk to me. He wasn't very nice. It was hard for him to say good morning, thank you and goodbye. He was very gloomy, as if he worked there as a punishment. he definitely shouldn't serve customers. Put it somewhere inside the warehouse.
December 2023 by justin dew
Ordered through the click and collect service and when we went to collect it was just a shambles!!We had 6 people in front of us and not one of them bor myself had a good service.Between all missing items for orders and the fact that the 1 person on the till was struggling to serve the customers, we (3 different customers in the que) ask him to get some help from the 2 or 3 others on the office out back that we could hear were in there chatting away,because just one person was taking 10mins to get served.we told him that at this rate it would take over 50mins to serve us,never mind the 4 others behind us.He told us that management knew how busy it was,he said that they were watching on the cctv,he said that they wouldn't come and help.We (the customers) made such a fuss that eventually the lady manager came out to help out.This is not click and collect, its click and don't give a dam.Very disappointing from such a well known company.
December 2023 by Nigel C
Qued for almost an hour to get my car parts ... workers in the back room chatting away and laughing while the ques where getting bigger and bigger longer and longer with only one poor guy rushed of his feet trying to do his best serving ppl . On arrival I noticed a guy leaning against the wall smoking who worked for euro car parts and when I left after an hour he was still there smoking away ... ppl where getting very frustrated and where even shouting at the guy serving to get other ppl to serve and help out instead of joking and laughing in the back rooms . Got the manager eventually a young lady who didn't really help .this has really put me off going to this one in lakeside ever again .
December 2023 by Melinda
Decent prices,but couldn't find tyres
November 2023 by Bilal Anwar
Order an item online and it never arrived at store, have to buy again at store and haven't received refund for original order
November 2023 by Vic Costi
Only one person working at the till. He is also the only one bringing the parts from the back. Hard working guy but hard to manage all the customers. Definitely a lack of staff here. Its a shame as other branched seem to have a few more people working.
October 2023 by Spiral Enterprise Limited
Worst branch u can go, first day had to trip 60km about 4 times then gave up because all wrong parts supplied. Went after weekend to replace them for the correct ones, idk if they selling fish and chips or car parts, guys working slow af had me waiting 1h and have a business to attend and run. while other people get attended, then requested the correct parts and guess brought me again the wrong ones! Took my patience to the limit of knocking some of these
October 2023 by Kerim Bahur
Rude not to me just a quick in and out, but to other customers I noticed. Needs some professionalism put in place and customer service skills
October 2023 by Mark Smith-Hoole
Long queue, staff are trying but clearly not enough staff for demand
September 2023 by Marshall Richardson
Easy to find had whst i ordered
August 2023 by marian s
5 ? ? ? ? ? before and is going down need to bring good professional guy on till
August 2023 by Baljit Singh Dosanjh
All parts and accessories for any make and model of a car. Recommended ?
August 2023 by Kelvin Okonma
Just go to Euro Car parts in West Thurrock if you have to buy your vehicle replacement parts. Just give them your vehicle license plate number and they will provide you with the exact parts for your Car. Its cheaper but its in an industrial area in West Thurrock so you must find your way there. You can also order online before you arrive.
July 2023 by rowland thresher
Friendly staff willing to help
July 2023 by Karlos Cirpus
If your time is precious stay away from this place, the most slow and unprofessional customer service.
