December 2023 by Me
Thank you too Sharon at Lakeside. Went above and beyond too help me considering she was busy with lots of customers. Helped me find what i was looking for in a matter of seconds. I wish a lot of retail places had staff like this women. This lady is a credit too Halfords. 5 stars for customer service and knowledge.
December 2023 by valentino caruana
Very happy with the service and understanding that they gave me on fitting my dash cam and showing my how to work it.
December 2023 by Gemma Gadsdon
I picked up my bike today from the lakeside store and was served by a lovely young guy called Rob. He was very friendly, helpful and very knowledgeable. He helped me take my bike down the stairs unlike one of the older guys from the previous week. I had to struggle on my own, no help whatsoever. But Rob was very nice and polite. He is definitely an asset to your team!
December 2023 by Paige Ball
On first entering the store I was fairly dissatisfied to be honest. I asked for help to choose a car seat for my 4 year old and the man behind the till just said no one was available, I explained to him that my car was stolen recently and that I didn?t have a car seat for her and that I was given a Halfords car seat voucher from my car insurance as I urgently needed one, as a result of this I could not leave the store without one. I then had to wait around for half an hour after asking him if and when someone can help me. I must of asked him about 4 separate times, I understand everyone was busy but to not even give me an answer and just leave me waiting for that long with my two toddlers was very frustrating. Finally someone very knowledgeable was able to help and he did so very efficiently.
December 2023 by Varuna Desilva
Had Front & Rear camera fixed by Halfords Lakeside. This is our 3rd car they have done, Fixed price of £70. Friendly & professionally done. Happy with the service provided.
December 2023 by John Garnham
Shop opens nice and early, staff were extremely helpful, you just have to love click and collect. Bought new socket set in Black Friday sale :D
December 2023 by Dave Patterson
What a fantastic service this is. She was very good. Autoglass £217+vat Halfords £36 wonderful
December 2023 by Andres Peñafiel
The people on the till need a bit more of people skills when talking to the client. They come across quite blond and this is not the first time?
December 2023 by Sim Sun
Zero customer service. No update given on my reserved items and told it was ?stolen? and no call back or refund provided.
December 2023 by ffg sc
I went to fix my son bike.The service was great , quick and very professional. Thanks
November 2023 by Paulius Zvikas
Damian quickly sorted out the issue I had with the microphone in my Android stereo in just 20 minutes. Thank you, Damian.
November 2023 by Michael Street
Had to wait ages in line only to pay over the odds for what I wanted.Then the Lady on the till only added to my experience when I paid.Fell far short of what I would have expected.
October 2023 by Rob
We purchased a bike, toddler seat and bike rack from Halfords and we paid £10 for Hue to install the bike rack for us which he did.Unfortunately when we arrived home we noticed significant damage to our car due to the bike rack not being fitted properly by Hue.Halfords are denying all responsibility and Hue has LIED and said he did not fit it even though I paid for him to and there will be CCTV evidence to support the truth although Halfords claim they dont have it ?I would avoid this Halfords if I was you as they could damage your vehicle and then just deny it and head office back their staff over their customers.We will never shop in Halfords again!!!!
October 2023 by Chan Chan
I?ve booked for a free bike check and Thomas has been very professional and friendly. Thomas is a star and I?d definitely come back to Halford Lakeside for other repairs or purchase.
September 2023 by Abbie Burnett
Bought my new bike here and the service was amazing, from Hew especially who helped me get a discount.Also brought a bike here for a check/repair and again service was amazing from Rob (I think that was his name), really talked me though everything and went out of his way to make my life easier.
