November 2023 by Sempre TEC
Avoid to order anything online from their website. I've ordered my baby bundle pram from them which was meant to be delivered at the end of this month. Is been a mistake on their end and they had to amend my oderd but at the same time they changed my delivery date as well, moving it in December which doesn't suit me as baby will be here by that time. So basically I orderd and paid for one pram but on their end it was showing that I owe money for 3. They said that is been a mistake and now they don't have my pram in stock and will come in December which I find it weird as if they wouldn't ammend my order I would have 3 prams delivered on the initial delivery date which was by the end of November but now all of the sudden because they amended it is not in stock and I have to wait till December.Because of them I can't get the pram that I want because is to late to order it from another website as will arrive to late so thank you for for nothing.
October 2023 by Russell Carpenter
2nd visit here tonight.A very pleasant shopping experience ONLY DUE TO the awesome member of Staff who looked after us.Nisha was knowledgeable, honest and very patient with us on both visits.If you visit here and need help, ask for Nisha, for sure.
August 2023 by Raigardas Radvilavicius
I was served on tills by Aurelija, she was a wonderful help answering all of the questions that I had. Definitely would recommend this store as all staff are extremely knowledgeable and helpful.
June 2023 by Malena Battaglia
? Extremely disappointed with the poor quality and lack of customer service for the stroller I purchased from you 1.5 years ago. A week ago, the handle suddenly broke while on a walk. I contacted Ms&Ps twice through their site and got no answer. To make things worst, they don?t ship spare parts outside of the UK so I have no way to fix the stroller on my own either.I trusted your brand and paid a significant amount expecting durability. But now, after only 1.5 years, I'm left with an unusable stroller. Please address this issue promptly and provide a solution.#PoorQualityProduct #NoService
June 2023 by Diana Guerreiro (Di)
Just called the shop, and I was very pleased how helpful and professional Rebecca was! She helped me ordering a mattress directly to my home - as this was not available to do it online, and explained all the steps! Thank you
May 2023 by Lucy P
Shout out to Crystal who helped make an overwhelming first ever visit today so much easier to pinpoint what we needed and what suited our preferences. She was very knowledgeable and was up to date on the latest information and training. We will be back to make a purchase soon.
May 2023 by Ieva Gizulev
Had a disappointing experience at this particular store today.Service received by ?Courtney? was not satisfactory.Although she was able to answer our questions, she was disengaged and lacked willingness to help.. What a shame, as we were really looking to purchase a new buggy
May 2023 by Glow Creator
Had a good experience.. the staff who helped us, Shani I think the name, was so helpful. She explained everything and looked for any information my husband and I asked. Got the car seat we want and we were happy with the service..
April 2023 by Amy Gilson
Thank you Georgia for helping us place our order. It was quite a big order but we left feeling like it was all done properly, as she was so patient repeating the order so we knew 100% what's would be coming! She really knows her stuff.Thanks again :) !!
April 2023 by Sarah Skipper
Great experinace and a massive thank you to Georgia who helped us pick our pram yesterday in our personal shop and answered every question we had. Great help.
February 2023 by jack mangles
Lots of help from a lovely lady called Georgina yesterday! As first time parents we had no clue, she helped us pick what we wanted and price things up ! She wasn't pushy at all and understood we was just trying to make a list first !We now know what pram, car seat , carrier, bottles, prep machines and more....we will be purchasing from them. We left having a lot of questions answered!Thanks again :)
February 2023 by Samantha Saunders
Thank you Georgia for the most amazing help on our buying for baby sessions. We had two sessions. Georgia was extremely knowledgeable and friendly helping us make the right decisions for our family. Georgia went above and beyond after recognising our names when we booked in for a second time. We had a few issues with an item we ordered online. Georgia called us and arranged for us to come back in on a day she was available to review the item together. Georgia arranged the refund and helped us order all our nursery furniture. We have booked back in for another day with Georgia to choose a pram.Thank you very much Georgia. You are an asset to Mamas and Papas!Samantha and Mitchell.
February 2023 by Anita woodhouse
Very friendly and helpful but not over powering. Our assistant Georgina was very informative and showed us around demonstrating the prams then leaving us to have a look around on our own. She was then available to take our order and knew exactly What we wanted. Thank Georgina we will be back ??
February 2023 by A Elizabeth
Went to this store yesterday and was served by Georgina who was amazing at making recommendations and helped us with our selection she was very helpful and knowledgable
February 2023 by Huma W Khan
I did my interview and twice after they call me face to face nd then manager nd team leader said we wil contact u before friday no one call me today i spoke to same lady she says sorry we r busy im only telling dont play with peoples and prefer mix people and dont waste other times u guys look lik unprofessional store manager nd team leader both every body need work paying bills .u guys just calling people and waisting for this rubbish job