December 2023 by Lauren Brown
How are you meant to pick up parcels with the worst opening times?! It?s like they think most people don?t have jobs to get to!They also don?t leave parcels in the ?safe place? when asked, they just don?t bother and leave a red card?.. EVERY TIME. Car park is too small, most the staff park there leaving not much space for customers to come in. Staff are rude and extremely slow.In future I won?t get anything posted with Royal Mail, because it?s just a waste of time.
December 2023 by Ash Bash
Ordered a jacket 16 days ago next day delivery. When it came to it Royal Mail said incorrect address and sending back to sender. Sender never received it and Royal Mail have nothing to say for it!!!
December 2023 by Sarah Wahid
You need patience when dealing with this office but once you have that they?re a brilliant and always polite and have good working ethics I?ve always left feeling good and with my parcels.
December 2023 by Bogdan Bogdan
The laziest from entire country and liars as well....They don't deliver....and you gonna get email about unable to attend, address inaccesibile, sorry we'vr missed you....tens of complains...no answer ....it 's a joke this site....i'm sorry i can give -1 star to those guys....useless...it's much better if they close it....they complaining about wages....they don't deserve 1£/ h....useless.
December 2023 by Zach (cantfinkofname)
The opening times are terrible they only work six hours a day.
November 2023 by M?d?lina Onil?
Horrible delivery serviceAre they still on strike or what? Because it always feels like it.The postmans are never bothering knocking on the door or leaving the parcels in the mailbox- they are just MAYBE leaving a card.Not having a car and not leaving close by makes it really difficult to collect my parcels.I will start asking if online shops are delivering with Royalmail and I will just AVOID.ABSOLUTE JOKE!!!!
November 2023 by Holly Pearce
The car park is too small, as all staff park there.You only get post delivered once a month if your lucky, and when you pop in to collect it the staff are not helpful. Royal is has gone down the pan...... got a letter last week dated 6 weeks ago
November 2023 by Tim
Absolute shambles no delivery card and they appear to have lost my parcel despite having a tracking number saying they tried to deliver it but they still can?t tell me where it is. No apology all they give me is an automated customer service number.
October 2023 by Jithin Thomas
Long queue as usual , been there a few times over the last few years. It's been same. Fairly busy. Takes at least 15 mins each time I have been there. Last time even longer due to tracking wasn't working and they didn't know where my parcel was. As usual, no apologies nor any courtesy. May be overworked staffs who lost their will....
October 2023 by Elliemay Cornwell
If I could I?d give it 0 stars, continuously not delivering parcels not had any mail in over 3 months and expected them, makes out to make delivery attempt but don?t even bother or makes more excuses as to cannot get into the building when I?ve had parcels the same day, just excuse after excuse and they don?t do anything about the complaints either so there pointless!
October 2023 by Beatrice Alexandru
It?s just the worst experience ever?I have no words to describe how disgusted I am?I?ve been waiting for 3 weeks for something to be delivered and it?s still not?they keep saying that they are attending to deliver it?so disappointing?
September 2023 by Kerry Jones
Impossible to collect parcels! Working 6 days a week i am not at home during the day so most of my parcels get taken back to the sorting office in Grays, i did not realise it is now closed more than it is open, so if you work you cannot get your parcels during the day. Christmas is going to be a nightmare, worse than normal! The staff here work hard, but surely the powers to be have made things worse for them. It is ridiculous!
August 2023 by Guy Kozlovskij
They give you the most inconvenient and smallest window to collect your stuff and then take 10min per person to find your package with a longest queue stretching outside. Joke of an establishment.
August 2023 by ????
I do not know this company how to behave. You do not have contact with the client. They do not have them. They send information about the exact time and the correct time. They told me to come at 11/15. When I went to the cameras, I did not find anyone from the company who brought anything to the building where I live.
July 2023 by David Adjetey
Efficient and reliable staff, especially the lady in glasses who works the morning shift. Does her job with minimum of fuss.
