July 2023 by Google user
Have seen another review with exactly the same issue, so know this isn?t one off:\\nMy parents went in this week to look for a specific dress mum had seen - Christine was amazing and it seemed nothing was too much. Rachel then served my mum and seemed to constantly reference my mums size and what she should/shouldn?t wear once my mum mentioned she?s got bigger arms that don?t fit her body size (due to losing lots of weight ironically) and tried to pull dresses she wanted my mum to try, telling her what she should wear even when mum said she didn?t like them. She said she would not order in lots of dresses for her (never asked her to) and that she wasn't prepared to order a bigger size as they only did 10-16 for most of their dresses in store, so she wouldn?t be able to try a lot of them anyway (even though their flyer says sizes 10-28). She made it quite clear that she didn?t want her custom and when mum said she needed a summer-type dress for my wedding in 2024, she was told ?well I won?t entertain you now, come back January/February?. My mum was made to feel so unwelcome and uncomfortable after being so excited to visit this shop for months, her confidence has been knocked big time because of one woman and her frankly awful customer service.
July 2023 by Sam & Taela Whitbread
Have seen another review with exactly the same issue, so know this isn?t one off:My parents went in this week to look for a specific dress mum had seen - Christine was amazing and it seemed nothing was too much. Rachel then served my mum and seemed to constantly reference my mums size and what she should/shouldn?t wear once my mum mentioned she?s got bigger arms that don?t fit her body size (due to losing lots of weight ironically) and tried to pull dresses she wanted my mum to try, telling her what she should wear even when mum said she didn?t like them. She said she would not order in lots of dresses for her (never asked her to) and that she wasn't prepared to order a bigger size as they only did 10-16 for most of their dresses in store, so she wouldn?t be able to try a lot of them anyway (even though their flyer says sizes 10-28). She made it quite clear that she didn?t want her custom and when mum said she needed a summer-type dress for my wedding in 2024, she was told ?well I won?t entertain you now, come back January/February?. My mum was made to feel so unwelcome and uncomfortable after being so excited to visit this shop for months, her confidence has been knocked big time because of one woman and her frankly awful customer service.
March 2023 by Lorainne Higginson
I went along to Christine?s today with my friend to find an outfit for my sons wedding. I was quite anxious because I am a larger lady. Rachel soon put me at ease. She found me suitable outfits to try on. She let my friend take photos of the outfit I really liked so I could review all angles and show my family. Nothing was to much trouble and I would definitely go back and recommend.
January 2023 by Jane Dyster
Really pleased with the service . I am a wheelchair user and nothing was too much trouble for Christine & her brother. They were very accommodating to my needs. Lovely range of outfits, roomy changing rooms and first class service
October 2022 by Rachel Robinson
Beautiful boutique with an amazing selection of outfits and dresses for any occasion, definitely would recommend
July 2022 by Jackie Harrington
Lovley lady very helpful Lovley place.
May 2022 by Sharon Holyoak
Had the most fantastic experience in purchasing a Mother of the Bride dress. Rachel put me at my ease straight away with her wealth of experience and expertise. I had loads of beautiful dresses to choose from for my size. Rachel did not put any pressure on buying an outfit, and she made it fun too. I purchased my shoes, handbag and fascinater to match the dress all under one roof - perfect. I strongly recommend Christine?s and will not hesitate to shop there again for my special occasion outfits.
April 2022 by Richard Jones
My wife went with her sister, they were impressed by the whole experience. Carefully guided to a perfect choice of outfit, my sister in law was very pleased with her new outfit and the advice she received.
February 2022 by Tony Wardle-Winship
Came down with my sister, Rachel was very happy help find the perfect outfit for her. She made such an effort to find what suited her.
February 2022 by Eileen Mooney
Just wanted to say how wonderful Rachel and brother were ,beautiful dress and wonderful service, thankyou for being so understanding. Would highly recommend this shop .very helpful.
January 2022 by Lauren Anderson
We had a pretty awful visit to Christine's this weekend, we were trying to find my mum an outfit for my wedding and immediately Christine was rude and cruel, constantly referencing my mums size (20) in a negative manner (despite calling ahead to confirm her size was in stock). Almost all responses were condescending and unnecessary, as far to be informed we would never be able to get anything in that size any where else and even as far as we wouldn't be able to find a wedding hat in London after she swore a champagne hat matched with a silver jacket! I wouldn't recommend this shop to anyone after our upsetting experience. We thankfully saw The Wedding Shop in Colchester afterwards who were a DREAM and had an endless range in size 20&22 which saved the day!
October 2021 by Lauren Roberts
We had a pretty awful visit to Christine's this weekend, we were trying to find my mum an outfit for my wedding and immediately Christine was rude and cruel, constantly referencing my mums size (20) in a negative manner (despite calling ahead to confirm her size was in stock). Almost all responses were condescending and unnecessary, as far to be informed we would never be able to get anything in that size any where else and even as far as we wouldn't be able to find a wedding hat in London after she swore a champagne hat matched with a silver jacket! I wouldn't recommend this shop to anyone after our upsetting experience. We thankfully saw The Wedding Shop in Colchester afterwards who were a DREAM and had an endless range in size 20&22 which saved the day!
August 2020 by Carolyn Digby
What a really lovely experience buying from Christine's today. I needed an outfit for my sons wedding. They were so helpful not only did I get a beautiful outfit i got shoes a handbag and facinator. All matching beautiful quality. The lady that helped me was lovely so helpful, made me feel like a million dollars. I would recommend Christine's lovely people with beautiful outfits and accessories. Thank you so much for your help today x
