July 2023 by James Buckland
Shocking service
June 2023 by Andreea Ralu
Opening a basic bank account! My mother was yesterday to the bank and they told her to come the next day with different doc. and today when she was again they told her that they don't accept the doc. that they said they accept! People from barclays should be paid by how nice they behave with they're clients! Very dissapointing. Bad service.
June 2023 by Lu Mi
Highly unprofessional staff! They waste your time and they make you wait although you have appointment. They give you wrong information and act like they don't care to actually help you out. I've talked to 2 women about opening a bank account, and they gave wrong information. They don't have any interest in helping people.I don't recommend this bank to anyone. Barclay,'s Water Gardens....what a joke!
October 2022 by Clare hawkins
Had awful experience today.Needed to print a statement.The man in front of me used ALL the paper up!!!!tried all three machines none of them worked.Spoke to a lady,said she would get it filled up.so went to do my shopping,thinking it would be sorted by time I'd finished.NO it had not been sorted,had to wait another fifteen minutes in the queue to be told I'd have to wait still for paper to be put in the machine.Sort it out people,you had four staff surely at start of day new paper should be put in.its not difficult.It was only 12noon.disgraceful.so hard to get decent service
September 2022 by Alex Baciu
Worst customer service in the history of Barclays!
June 2022 by Gabriel Mihaila
had 4k missing from my account,been in the branch twice,spoke with 3 different people and they all said ?it s weird,we dont know where the money are?. i m keep struggling to find out what happened and where are my money! they dont even deserve the 1 star!
April 2022 by Phil Smith
I went in with a unique problem, and the ladies at Barclays managed to resolve the issues I had, they were 100% committed in helping me and demonstrated a extremely high level of customer support and efficency. I only wish I could remember all of their names (Victoria was one). But I would like to take this opportunity to thank them all..cannot say anything negative..fantastic team.
October 2021 by Luc M
Unprofessional....wasting valuable time by making please queue for very simple reasons.Shift finishes at 4:30 but they stopt at 3.45 in my situation.
October 2021 by michal krzeszewski
Every time queuing for 1 h or longer
October 2021 by Ravimohan Sivananthan
I went yesterday to activate my card . Manager told me to come on Monday to Friday.
September 2021 by D R
Opening hours are never updated
December 2020 by Jennifer Jones
Depending upon which day and which staff member you see you are told conflicting information. Two local branches have closed ,the main branch cannot seem to cope with extra workload.
October 2020 by andrew Cooper
Its an OK bank but its not my bank just walked past it
October 2020 by Gerda gerda
The staff are extremely rude, stood in the line for an hour and 45 minutes, they have the slowest worker working, no manners what so ever
October 2020 by Daniel Díaz
I´m really disappointed with the Barclays Bank service. Me and my wife wanted to open an euro account at the Harlow Water Gardens branch, went several times there and ended up not opening it because have been waiting for so long to be seen by someone! I have tried on line as well and have asked me for my mothers maiden name. This is something I have never provided to Barclays so ended up unsuccessful.
