October 2023 by Elissa X
Had made two separate appointments online for my daughter to get her ears pierced, both appointments only one person was in the shop so they couldn?t do it. Not even a call to say sorry we can?t do it, they just let you turn up and happy turn you away. To be honest they look like they can?t be bothered to be there in away!So unprofessional, petrol to get there, parking paid and not even an apology! I?m all for hiring young people but management need to be training them properly! No awareness, no manners. It?s not right! You?re dealing with peoples children there needs to be a level of trust and honesty I didn?t find that here.
October 2023 by Terry Swindells
A small shop with lots of accessories for those special occasions. Nice helpful staff. Bit pricey on some items.
September 2023 by Harmeet Matharu
Had an appointment for ear piercing but the store was shut as there was a party. When I caught the attention of a member of staff and explained we had an appointment she was really rude and told us they were shut and to go away. Not even an apology. The website shouldn't let you book an appointment if they can't honour it.
April 2023 by Jeff Charles
Great staff made welcome
January 2023 by tedricksonhaz wood
Expensive
December 2022 by Brenda McAuliffe
Super service. Buy three Claire's products and choose three more for free.
December 2022 by Tracey Beee
Phenomenally expensive for cheap kids toot. I give it a couple of years.
November 2022 by Anna Rowley
Absolutely disgusting behaviour today. So during the 2 minutes silence for our HEROES today, Claire accessories did not turn off their music and let customers continue to shop and serve them. Absolutely disrespectful.
October 2022 by David Forsyth
Loved it
October 2022 by Chica Ursola
U can find everything there, soooooo nice
August 2022 by Mart Wins
Good friendly team
May 2022 by Stacey Van-Rossum
Did a perfect dual on my daughter!!
April 2022 by Kellyanne Edwards
Expensive but nice and girly
February 2022 by Sian Barton
This store charges ridiculous prices for most of their stuff & I went into Claire's before Christmas to have a helix ear piercing done and all because I said about I have epilepsy they turned around and said they can't do it as they wanted me to contact my neurologists receptionist to send a letter out saying I've been epileptic seizure free for five years. To give to the shop! So they can see proof then do the piercing after showing a letter absolutely shocking with the Harlow store!! ? I went to the Claire's store in Stevenage and they done it no problem at all. ??
January 2022 by Elaine Flaxton
Bit disappointed they didn't have the earrings that my granddaughter needed she has to have titanium not much of a selection and it would be nice if they could sell a pack of the wider backs for the earrings separate in titanium
