“I went into B&Q at Harlow today with 3 items only one of which that I'd bought on line from B&Q. I asked if they had a customer service and was direct to their manager. I don't think that I have ever been so impressed, he was super helpful in every way and solved my problem in minutes. I didn't get the impression that he wanted to call me an idiot ever though I had been .I'm very sorry that I didn't take your name , you know who you are and all I can say is thank you many times I am very gratefulSue Brown”
“I went into B&Q at Harlow today with 3 items only one of which that I'd bought on line from B&Q. I asked if they had a customer service and was direct to their manager. I don't think that I have ever been so impressed, he was super helpful in every way and solved my problem in minutes. I didn't get the impression that he wanted to call me an idiot ever though I had been .I'm very sorry that I didn't take your name , you know who you are and all I can say is thank you many times I am very gratefulSue Brown”