December 2023 by Dani Ibraj
This is the worst workers I ever seen so slow I waited 1 hour to get one thing and was not busy at all
December 2023 by D'n Lamb
Order on line but still such a long wait in branch to collect. Lots of staff out back but only 1 serving. Poor.
October 2023 by Jason Cates
Poor service . The amount of times I?ve been in there and had to wait as only one person at counter . Today was again pain full. Went to collect 2 parts ordered online , walked in and 2 people in front of me waited 10 minutes before guy in front walked out . Another 10 minutes passed and what really gets me on every occasion it seems all the staff are ?out the back ? sounding like they are having a party! Then the guy at the counter ( who?s always polite) goes out the back and asks for someone to come out and serve ( why he couldn?t do that 10 minutes before I don?t know ) so out comes a lady with a face like thunder and then she couldn?t log on another faff and another member of staff comes out to log on and he can?t so now another guy comes out and logs her on to the system . Then she goes and gets the parts comes back and then had to go out the back again to get a clipboard with a list of collections that I have to sign !! Overall put me off giving ECP anymore business because it?s so simple to manage but there has never been a swift efficient service .
October 2023 by Ioan Dorel Roventa
I received the pieces quickly and very professionally.
October 2023 by Colin Timms
Expensive as I did not order online
September 2023 by Howard Lee
Very friendly and knowledgeable staff
August 2023 by Derek Williams
Always the same great service and vast stock range at every branch.Thanks ECP.
August 2023 by Kevin De Hinkelai
Great customer service, parts were found fast and collected same day
June 2023 by John M
Place has plenty of parking I guess staff where on lunch and staff to busy milling about NOT helping customer guy on the counter was helpful but overrun with customers shame as place seemed good bit lacked customer service and correct amount of staff on the counterWouldn't go back unless I had to
June 2023 by Mohammed Yunus Miah
get more staff, one guy at the till, six in the back talking about there lunch orders
May 2023 by Zaheer Waggie
Friendly. Knowledgeable staff.
May 2023 by Robert Hutchins
Service is poor, only ever one person on the desk regardless of how busy they are, your guaranteed to wait at least 20 mins just to be seen and thats if they can find what you ordered. Orders are lost on a regular basis, I will never use this place again.
April 2023 by M R kieti
Well experienced customer service
March 2023 by Phil Kot
Always a queue on the front counter takes ages to bring sandwiches
March 2023 by adrian whyard
Stock levels ok. Service level poor only ever one person on the counter. Sometimes you wait 20mins plus to get served
