November 2023 by Gary Collins
Absolutely 1st class service from start to finish. Very knowledgeable and helpful & couldn't do enough to get us back on the road as quickly as possible. Cannot thank you enough 10 out of 10.
October 2023 by Jackie Westgate
I always use Kwik Fit Harlow for my tyres. I?ve had a couple of punchers in the last few months, they will always do their very best to help out out. They were speedily repaired at a reasonable cost. The manager is very knowledgeable and very helpful. Thank you Kwik Fit.
October 2023 by Miles Lemon
Helpful and kind staff, I got my wheels sorted right on closing time for work the next day, without booking! I thought they offered great value and will definitely recommend them and use them again.
October 2023 by Mrs S
Helped us out in an urgent situation with 3 young children in the car! They were so friendly, kind and fast and it was so very appreciated! Would recommend!
October 2023 by Matt Cutlan
I had a blow-out and limped into Kwik Fit without an appointment. Kwik Fit did not have a replacement tyre in stock (my car has an awkward/unusual size) but the team were friendly, professional and went well out of their way to get my car on the way (e.g. fitting my spare 'space-saver' wheel). Big thank you Kwik Fit.
August 2023 by Andrei Haiduc
The lady at the reception comes across as bothered by everything, displaying unprofessional behavior and rudeness toward customers. Upon my arrival, she ignored me while engrossed in a phone call. This continued for a few more minutes before she begrudgingly greeted me. When I inquired about appointment delays, her annoyed expression spoke volumes. Eventually, she checked with the mechanic and found out my tire could be changed within the next 5 minutes. It's evident she's unhappy and overwhelmed in her role.After waiting for 20 minutes without any attention to my car, I returned inside to inquire about updates. Once again, the reception lady appeared annoyed by my question. After consulting the mechanic, she informed me it would take more time. So I asked again for clarification, and she curtly responded with "another 20-30 minutes." Just as I finished speaking with her, the mechanic took my car into the garage. I observed her speaking to the mechanic, advising him not to rush as she had informed me of a 20-minute wait. Consequently, the tire change took exactly 20 minutes. I felt undervalued as a customer, more like an inconvenience causing them extra work.
August 2023 by Sez Garwood
I had a fail I didn't understand. I was told it was the switch for the front side lights. I went back in and asked if they were sure it wasn't just new bulbs needed. I was told no and given an odd explanation. I went to my normal local garage who put new bulbs in and they worked fine. Not a switch problem at all, just bulbs. It just wasted time and fuel costs to and fro from Harlow for the test and not needed retest. I had said, if there's a bulb issue, please replace as needed, when I left my car for the test and I was told they would. So it was not my best experience of an MOT. Not awful, but a bit annoying and I don't have fivers to spare for wasted car journeys. My car should not have needed to fail and be 'retested' the next day. Other than that, the staff and test engineer seemed pleasant and professional
August 2023 by Vickyy Caistor'
Dropped car in the morning was advised fully booked and have to wait until tomorrow. They managed to fix my tyre early and picked up the same day. Very affordable price too.
August 2023 by Bethany Vousden
Staff were extremely helpful and welcoming. Work on my car was carried out quickly and efficiently. Highly recommend!!
August 2023 by Shaheer Mohammed
Arranged tyre replacement for the front two tyres which was booked promptly and changed in an hour. Service from the staff who changed the tyre was friendly and he answered my queries. Only downside was no one greeted me when I entered and I was waiting for a few minutes.
July 2023 by Mat Mat
Worst Kwik fit in the country. It took them 3 days!!! to change a tyre. Staff with attitude and with impression that they're the only tyre shop in the world so treating customers with no respect. Awoid at any cost and use Bishop's Stortford one or any but that one. Used them second time in 5 year period and they were terrible then and nothing changed now. Will NEVER use them again.
July 2023 by Tim Taylor
Exemplary service. I called earlier in the day hoping for a space and was graciously accepted, despite the jobs already booked.My tyre was repaired and the AirCon checked, too, even though that was an add-on ?if there is any possibility?? cheeky request.Tony couldn?t have been more helpful.
June 2023 by Sarj Srihari
It was quick and no hassle. Text messages before to confirm, no delays and car finished well within time given. No upselling. Car was recently serviced independently and recent brakes fitted myself so wasn't expecting any issues. I checked all was well with the tyres and was on my way.
June 2023 by monia s
Had a puncture on Sunday morning when heading to the seaside! Within 2 hours I had the tyres brought from other branch and fitted back to the car. Great service! Thank you for saving our day!
May 2023 by David Butler
got to say a big thank you to the friendly staff at this garage.my sister had a flat on her car we got to the garage and they said they we fit her in but explained that we would have to wait a short time as they were short on staff, we waited for about 20 minutes in all, which went by quickly as the staff were very friendly and helpful.they found no fault and said there was nothing to pay. so we left a tip for the mercanic that checked the car as it was a great service well done to all at this garage.
