January 2024 by Steve Kelso
It's McD's, it's standard, nothing particularly stands out, but when something is wrong, it smacks you in the face.We used the table service option, ordering from a screen. It took a while as 2 of the 3 orders were customised, when it arrived the cutlery and salad dressing was missing, I followed the employee that had served us to the counter, advised what was missing, to be told she was now on online deliveries, and I needed to queue to talk to the main counter.... which I did, while watching her do exactly nothing.... customer service level 0Food was OK, certainly won't recommend the Cheesy Burger.... when you customise it removing lettuce, they hardly put any cheese sauce, making it a very dry burger.
December 2023 by Tom Blaskett
Better than some but just busy get in the car park some
December 2023 by Bobby Dew
How can we get KFC delivered to us but not McDonald?s?And KFC is further than McDonald?sCome on Harlow McDonald?s wake
December 2023 by Eryk Piziorski
Ordered from here on boxing day, didn't get 2 of the things we ordered, called back they said it was an accident and will send it along with the next order that we made, still nothing turned up. We called up, staff were really rude hanged up on me TWICE! Manager was completely oblivious to anything I was saying, no communication skills in the crew members. The crew members answering the phone must be reprimanded and be told off for terrible and rude customer service. I wish I could go lower, but Google forbids it. Terrible place. Oaks McDonald's you have lost a customer!
December 2023 by Mary Maclaren
What a total load of rude, unhelpful staff . Can't star rate the food as never even got it. Customers care none
December 2023 by Reeta s
Always busy, often makes you wait.Make sure if you have paid for sauces you get they often forget.Vegetarian options: They have vegetarian options but the oil is shared with fried meat... Yes I have asked the question and this is what I was told.Parking: Free parking
December 2023 by Alana clarke
Staff rude!!!! Half my order missing and the refuse to bring it to me. Absolutely
December 2023 by Samantha Bailey
Do not use Uber Eats you will not get your order. Used Mcdelivery App food was a no show! Management aware food won?t be delivered if ?not worth petrol money? and Uber will not refund?
December 2023 by Julie Verguson
Dropped into McDonald's today for 1st in god knows how long No Hot Chocolate but after ordering large Cappuccino I asked if able to pay cash as wanted some chips (unavailable until 11) & a bottle of orange juice which couldn't find on ordering screen Lady whom served me was very
December 2023 by Stuart Harvey
Not been to macs for over 6 months now I know why god awfull food under cooked coffee ok so bad used mouthwash to remove taste
December 2023 by Toni Terziyska
Hello, the staff is nice and kind, they work quickly, in general it is clean and calm for breakfast and delicious.
December 2023 by Angela Setford
Drive through is fast and friendly. Our orders are always correct and hot. They did forget our straw though!Vegetarian options: Cheese bites are back and delicious!
November 2023 by Paul Martin
Dreadful experience. Battle to get in to park. Awful experience in the building with long wait and confusing collection. Nowhere to sit so forced to have takeaway. Would never have gone but for the grandkids. The grandkids were upset with their happy meal toys but ate the food. Fries were chewy. I thankfully only had a coffee and cookie which were OK. First visit for a decade and hopefully the last.
October 2023 by Peter Durkin
As McDonald's go, this Harlow looks very well looked after.When I dined, half full but also with several cars going through drive throu.Ordering could not be easier and I like the choose the table delivery.Had my normal and was all piping hot and tasty.Free parking for number of shops but is very busy at weekends.Perfect for quick stop if passing or shopping near by.
October 2023 by Camera IsMyBestFriend
On my delivery the chips were stone cold, food was like warm and not to mention the fruit bag was not in the happy meal so for that you don't deserve a star on food or service. Could have put some chips in or an alternative instead of robbing me.I don't recommend deliveries from here. Didn't get my ketchup either.
