December 2023 by Amanda Friggieri
I came over to the Harlow shop last Saturday and purchased a lot of items given I have a new build. When I went to pay at the till, I had an empty suitcase to put all the stuff in it once paid, given I had to carry it back without a car. Because I had quite a few items and I asked the girls behind the till to wrap the fragile stuff while I put it in my suitcase, it took a few minutes and the young woman assisting me kept stopping to talk to the customer at the other till. Then she and her colleagues started rushing me and they had a terrible attitude towards me, making me feel like they wanted to get rid of me fast because there was a queue. So much so, that not even a "thank you" as I left the till and I was only polite to them. As I walked towards the door, another sales girl then came to tell me I forgot an item behind (they had forgotten it on the desk behind the till with their panic!). That's when I told her that they seemed rushed to get rid of me but she literally just walked away not even listening to what I was saying, again without a thank you. They all looked so miserable and unhappy to be there, not even a mere smile. I felt like an alien... It's not like I'm less of a customer than others because I needed more time at the till and I actually spent quite some money. The only helpful sales girl was a blonde lady with a non-British accent (sorry tried to look for the name but none of them were wearing name tags!) I should have shopped at Marks and Spencer where I've always been treated respectfully! For next time...
April 2023 by Chris Stock
Great place to look around has a lot of nice things for the house.
March 2023 by Reginald Batchelor
Staff are very helpful
March 2023 by Jenny Chubb
Good choice of up market items
January 2023 by Andrew Davey
Lovely store,full of unusual but stylish items,have a look for something different from the usual,
January 2023 by Jonathan Edwards
Free parking but the shop is expensive
December 2022 by James Walker
Ok selection of home ware and some furniture but no one asked if I needed help
October 2022 by LG Parker
Looking for replacement lamp shades but didn't have many. One assistant unhelpful the other very nice and very helpful.
October 2022 by Lorraine Adams
Very helpful lady at the till as we were returning a cushion.
October 2022 by stephen brachtvogel
Looking good so mach mach to see
October 2022 by Graham Bullock
No issues good service
August 2022 by John Prop
Bought lighting, shame it cost another £22 for bulbs.
February 2022 by smith esu
Wow, Next is a great place to shop... Good, affordable and also expensive place... A place for all
December 2021 by Brenda Barwick
Disapointing
November 2021 by Lorna Curran
Lady (and I'm annoyed with myself) I didn't get her name was very helpful. She's based in the Queensgate store on the 1st floor. I'm looking for a bed.