July 2023 by Google user
If you need help inside a shop then you will need ask staff yourself,they won't come to you and offer a help . Sometimes they redirect you to other staff member because they don't know what to do with your situation :))) But i think it's better then Joel's pet shop.
April 2023 by Radu Groza
Same as other branches, however I found more plant (aquarium) selection than in the branches closer to me (Enfield, Waltham Cross, Chingford).
April 2023 by Phil Kot
Friendly and helpful staff our dogs enjoy a shop like this to go around, very good choice of food the go to place our dogs give it paws up ?
April 2023 by Samantha Carey
As always great service from friendly staff, always good to meet little furry friends too!
March 2023 by Ricky Norris
I get one of my rabbit hay and a certain treat she likes but I am a bit disappointed as they stopped the roots she's likes so have to order online also beetroot and carrot treat they used to sell before they changed their brand to their own
March 2023 by vicki freeborn
A lot of choice for all pets, they sell tropical fish and all you need for them also a vets and dog groomers. Parking is free.
February 2023 by patricia napier
Lovely helpful staff, and a generous stock of items for total care of your pets, including a grooming parlour/room and vet service too,
January 2023 by Sarah Wildman
Our dog is very nervous. The guy was constantly talking to her and being patient with her. Very friendly with us explained very. Highly recommend them
January 2023 by Teresa Cooper
Harlow is the best branch ever. My home delivery order didn't arrive & I was very ill in & out of the hospital. I was still shielding. The online national service was very poor so I contacted Harlow who sorted everything out. They came out to me on my way home from hospital very unwell and he put everything in the car. They kept a distance and protected me when I was very vulnerable. I didn't go into the shop as they knew I was coming. They kept me safe. Excellent staff and service but it's not the first time they have been excellent. It's every time. Even before covid they were always good. Pets at home should be proud of the staff and managers at Harlow because other stores don't show the same personal care and customer service. From the hedgehog and cat lady. The Hedgehogs
September 2022 by Nathan Summers
I use this mega store after only previously using small pet stores. Its amazing how friendly everyone is and my dog always gets treats from the staff... Her favourite store :)
September 2022 by Debra Cole
Telephoned pets at home Harlow VET team this morning to ask to treat my poor dogs badly infected paw due to a thorn.They said my registration is inactive so due to paperwork they refused to treat my dogs infected paw and said call someone else? Poor emergency VET service uncaring human beings don't really care for animals obviously. The girl said it was my fault as he should of had a live vet visits which he hasn't needed in the past sounds like they just want $$$ and won't help when needed? They don't care if my dog is in distress and has an infected paw. ???
May 2022 by Penny Lee Hunter
Anna is my favourite vet! And my dog loves her! I?m on low income and she?s amazing and so helpful the staff are so friendly and lovely I?m so glad to be with you!
May 2022 by Brods Elise Clark
I cannot recommend Erin at this vet enough! I have a hugely problematic dog that she done de-sense clinics with that made him feel so comfortable that he actually allowed the vaccination to go ahead with no issues (which is a miracle), always on hand by phone or email when I need her! 10/10
April 2022 by Vicki Harris
Brilliant team! So polite and friendly and nothing is too much trouble.
March 2022 by CG Kendra
Fantastic service from reception through to medical care. Caring and considerate at all times.
