January 2024 by andrea hunt
Don?t know what it is but every time I go to this branch of Sallys they are so unhelpful and I just feel like I?m an inconvenience. Asked if they had a particular Gelish item in stock ?Flex? and was just got shut down saying they?d never heard of it. Tried to explain what it was and just looked through me as though I was making it up! I asked if they had the no cleanse top coat in stock and was ignored! I Never feel comfortable here. I?m a qualified hair and beauty professional, not like I?m a member of the public asking advice on products, yet they seem to be happy to advise and help them but not a professional.As a result I am pleased that Hairways have opened a store in Harlow, so in future I?ll be taking my money to them. It?s a bit further to go but they?re friendlier, more helpful and the parking is easier! Bags more choice of products, oh and they know what Gelish Flex is!Sallys need to send their staff on a customer service course!!
December 2023 by L Chalkiee96
Two lovely ladies who were working there this afternoon were extremely helpful. Wanted to avoid the box dye on my sisters hair but she wanted to change it up by putting blonde in her extremely dark hair! One lady in particular went out of her way to help me; she went through all of the steps I needed to follow and what products I needed to use. She even kindly wrote them all down for me. Extremely happy with the service and would definitely recommend!
April 2023 by My Harlow
An ideal resource for hair care products with very helpful and friendly staff. Large free car park immediately outside.
January 2023 by Nikki O
The ladies are always so helpful.Great beauty store.
November 2022 by Lois A
The lady here is always so cheerful and helpful
November 2021 by Haylea M
Couldn't be more helpfulJust rang in for some advice on the size of a LED lamp I am thinking of buying and the lady I spoke to couldn't have been more helpful.Thank you :)
November 2019 by Jane Luff
Thankyou so much to the lovely girl who gave me some advice about my daughters very dry hair , oh my goodness this morning her hair feels amazing, Thankyou so sorry I didn't get your name x
November 2019 by Karen Sheppard
Staff always helpful and friendly
November 2019 by J Thompson
Very kind & friendly staff!!
November 2019 by ????? ????????
Nice beauty shop. Slightly pricey.
November 2018 by A Google User
I always get good service in here, even though I always walk in with unwashed, hair! I am not a trade customer so don't buy a lot, just colour really, but I've rang them up a few times asking, 'How do I do this colour again?!' and always got someone helpful at the end of the phone. It's lovely to have that service when I don't really know what I'm doing. Thanks girls.
November 2018 by Karen Parkinson
Have been a couple of times. Staff lovely and friendly.
November 2017 by Jade Wildman
Very helpful with helping me find what I needed, however I was shortchanged £10 and only found out once I'd got home, as a student this really isn't helpful for me as any money I have is sacred.