January 2024 by kaval bhaker
This store is very very very bad there?s a short fat lady who works there she?s very rude and she came across she didn?t like asians? one of my family members went there he has pdst and he?s been though a lot he?s a victim of abuse it?s very had for him to go out as he finely did this fat short lady started shouting at him in a loud tone said to him why you keep trying on jackets hurry up picks these up it them back on hangers you people come in store think you can make a mess walk off he got very upset his anxiety went so high he come out shop jas panic attack this lady needs to be fired she so lazy fat she should stay at home if she don?t want to work she thinks she can get paid to come to work get other people to do her job she can shout at people sports direct should be ashamed of there self.
November 2023 by ray mchale
Rude - unhelpful - ignorant of product . I came in near closing time 5 minutes to go , I wanted to buy safety shoes, I had looked online - one manager told the assistant that they did not have what I wanted then disappeared into the stock room , I found what I needed and knocked on the stockroom door , after waiting , she told me " they were not getting any more shoes out " I understand time to shut the doors , but it's not time to PFO a customer mid sale
November 2023 by GRAHAM O'NIONS
Sports Direct knife shop good Ranger shoes trainers smart or casual prices reasonable but probably sale Before Christmas one of those black Fridays.Stuff ok got the correct size shoe and polite
October 2023 by Albert Samper
Very very poor service. I spent almost 1 hour to see if they have a size of one football boots. Firstly I had to wait 30 min to be attended. First a kind of manager told me I will be with you in a minute and never come, even seeing me waiting several times. Later another girl trying to check if they had availability with sizes?. Told me the pad is not working wait a moment, and again never come back. She was allocated to another area by manager and looking at me. After 10 min I asked, were you not attending me? Do you have the sizes, and she said? oh no we don?t have them.
September 2023 by Derek Williams
A well stocked and presented discount outlet of the Sports Direct group located within the Hatfield Galleria.
September 2023 by Amber Harrison
Absolutely horrible service from the staff I went to buy a number of things from this store and 1 item was marked down at £11.00 when I looked at my receipt it showed the item was £36.99 when I questioned this, woman looked at me like I had committed a crime started to shake her head. She went to get someone else who told me it was a store mistake and that it was actually full price, despite it CLEALY said £11 on the original tag (not a sale tag)If this was a ?store mistake? surly it should sold as it was marked down.Despite the price discrepancy the woman made me feel as though I had a label gun in my bag and I had changed it myself!! We spent over £100 in there and they would rather me give all my clothes back as I had a set to match rather than just let it off for the sake of £25.99
August 2023 by Tracey Smyth
I spent 45minutes within this shop, 5 minutes finding the trainer at £35 as wanted and correct size, 20 minutes waiting for the person to find the other one and the box which was priced up at £69.99 at which point person confirmed that wrong code was on item and would be 35, spend last 20 minutes in the queue only to be told sorry the person was wrong and they are now £56, basically left with no trainers and told they have no staff and they are too busy, a customer must have moved them about. Very poor service
August 2023 by Judita Kriaucionyte
Worst customer service experience!Asked to open fitting room for 5 minutes and kept saying shop is closing in 15minutes? Was going to spend £100 and had to turn around.When leaving product behind had a young staff girls commenting on me.Not buying anything from this shop ever again.
August 2023 by bilal naeem
Just wanted to mention to Sport Direct you have a very very very very Ride rude Rude.. Manager.I have told all my frinds to Stop buying, T least 50 frinds. and there kidsShe ia rude, Racest...this is the second time, she treated us like this.No manners..Please Sport Direct, look into you staff..You lost me, and all my frinds.For life, I will never..Needs decent customet service, not rude..bye for life.
June 2023 by Jan Abraham
Very disappointing, poor customer service.I would never recommend this store, poor quality products.I bought pair of trainers for my little one and they were faulty, they refused to give me refund (because they were worn).I had the issue with Clark's and JD , and they gave me full refund.Never again ?
May 2023 by Andrius Stanaitis
Huge selection but the flip side makes it difficult to find what you are looking for. Many price tiers for every size of bank account. I am not a frequent shopper but I go here when I need something urgently
April 2023 by Nicolette Paterson
Store in harlow. Very rude assistant. When I asked if there was a changing room she abruptly answered Downstairs. Why is there not a changing room upstairs. The young girl on the checkout upstairs was very nice.
February 2023 by Mangesh Gole
Well stocked. Used to be reasonably priced but doubt that is true anymore
February 2023 by Fifi Andrews
Disgusted by a woman that works there in her 50s spoke so rudely to my friend shouted at her in front of everyone never coming back !!!
February 2023 by Wayne May
Good products, some of clothing on incorrectly marked hangers.
