December 2023 by beppe sims
Lady at counter spoke me rudely after having private conversations lack of customer service skills
September 2023 by Paul Cole
Emma was fantastic in dealing with my banking set up and i cannot thank her enough for the very professional way she assisted me.
February 2023 by Gordon F
Even with virtually no staff, Fiona and Emma were incredibly helpful and patient when clearly very busy in dealing with a bereavement enquiry.Thanks again for your assistance
October 2022 by D Simpson
Lovely staff. Great service, always willing to help you in any way they can or suggest the next best alternative
September 2021 by Dee B
At 10am today they apparently had the use of only one screen. There were 4 other screens behind the blinds but they said staff on these were too busy doing admin to help the 3 customers waiting. We waited so long we had to leave without getting service.
March 2021 by Anthony Clarke
Needs more staff, been waiting for over 20 minutes and still waiting to be seen.
September 2015 by Mark Cranmer
Rubbish bank terrible customer service sending statements to the wrong address still waiting 10 days later the ladies attitude was terrible expected us to call at our previous address which we had changed 7 months before hand like we could go and call at some random person's house expect them to be in and to give us that paper work.. That private and confidential paper work that they had posted to a random address for someone we don't know to read?
I'm sure they broke many rules in this transaction but no point in going higher up as nothing will be done about it!
