May 2023 by Melissa Dawn
I always get a bit flustered when searching for vitamins, because I?m not entirely sure what I am looking for. I had just got back from my hospital appointment where I had been told I am severely lacking in some vitamins and nutrients. I usually purchase from some high-end vitamin brands as I hear that they are the best, but the person I was with was popping into Holland and Barrett so I thought why not check it out in there.The staff were very helpful because I was feeling a little anxious as to what I should be buying, and they helped me choose the right products.When I was paying, I was advised that there was a deal on and I could pick up something else for free, which saved me £20 and I greatly appreciated this as it is a sign that not only the staff, but the brand is trustworthy and can be relied upon.I cannot remember the name of the lovely lady that helped, and I believe she was also in the process of training, a new member of staff who was eager to learn, and they both juggled serving the customers and training very well.Thank you!
March 2023 by De Reaf
All the staff are very friendly and helpfull,Aysha made my day,Thank you
March 2022 by Paige Woodgate
Store is lead by a great manager and store standards are top notch! Great store and good customer service. Highly recommended
August 2021 by Mark Whiting
Under new management beware! This manager has no respect for customers new and old! Hopefully they will move on soon enough. Used to be a lovely branch. One star is too much!
July 2021 by Coral Savage
As i can't shop on my own at the moment, the young man went out of his way to help me.
January 2021 by stephen Humphreys
Item I wanted wasn't in stock, the gentleman shop assistant ordered them online for me with free collect from store within 48hrs, had online confirmation order was on the way, a further online message stating order arrived in store plus a phone call confirming order ready to collect, excellent service from the Loughton store.
November 2020 by stephe humphreys
Item I wanted wasn't in stock, the gentleman shop assistant ordered them online for me with free collect from store within 48hrs, had online confirmation order was on the way, a further online message stating order arrived in store plus a phone call confirming order ready to collect, excellent service from the Loughton store.
November 2020 by LorraineA-83
I was served today by Annette and her customer service and product knowledge and advice was exemplary
October 2020 by luce
Went in to buy protein powder, which is half price at the moment, I asked how long it's due to be on offer for she instantly found out and told me. Got everything I needed today and picked up a few great offers
October 2020 by A C
Drove 30 mins today (20-03-20) loughton store which was supposed to be open till 5pmGot there at 430 paid For parking only to find store was shut!!!!!! Unacceptable
December 2018 by Soph-54
Love this place, friendly staff and their echinacea always gets me through a cold free winter.
March 2018 by Bryan Morris
Wide range of health products
January 2018 by Pd Pd
There is one new member of staff in this store, either she isn't interested in her job or she has no knowledge / training. Each time I go in there apart from her not knowing what I am asking for she is not interested, shows no motivation and the least she can do the better. I asked her for vitamins which I know now where out of stock, she said she didn't know, hadn't heard of them and was more interested in walking away - it came across very rude! Holland and Barrett, we need the likes of the old staff back, professional, kind, wanting to help and putting the customer first. - DO SOMETHING before the customers start walking away!
January 2018 by Siena Vera
So much variety and easy to locate.
December 2017 by Layla Alinur
So much variety and easy to locate.
