September 2021 by Jan Jeffery
Handy little local shop....
July 2021 by Erhan Unal
The best shop in Laughton
June 2021 by mary swayne
Staff only too happy to help can't expect them to be all smiles when they are rushed off their feet not had a bad experience here
January 2021 by Vanessa Dunlop
We had a 32\\\" TV to send back to amazon, we walked there (as we have no car) with this TV on Dec 28th, the man behind the counter was rude and simply pointed at a sign to indicate that they are not taking returns at that time. SO, we walked all the way home with the TV. We returned today (Dec 30th) walking again with the TV, the day they were to be taking packages back and the same rude man from the first time told us they don't take boxes that big. When we asked of he knew where we could take it he was very unhelpful and just seemed to want us to leave.\\n\\nWe wouldn't have been so annoyed or upset by this if he had said they don't take that size of box on our FIRST trip. We had to walk both ways with this 32\\\" TV twice because the store clerk didn't provide all the information the first time.\\n\\nI've worked retail and I know what good customer service looks like. We did not get that.\\n\\nNeedless to say we will NOT EVER be going back to this location.
January 2021 by Helen Jameson
Extremely rude man behind counter. Tried to return an item for the second time this week and was told that they weren't offering this service anymore, even though all websites had directed me to this store. The returns machine has clearly just been moved behind the counter to make it look like this service isn't available. Appalling customer service. Will not be returning.
January 2021 by Timothy Hill
Dreadful customer service. Rude staff. They have now lost a regular customer.
December 2020 by Dave Wilson
dishonest. Tried to drop a large parcel that was well within the Hermes size rules. Staff tried to claim Hermes wouldn't collect it when I have dropped similar size things previously. It was clear he just didn't want a large parcel in his shop. Fair enough, but its the lies that infuriate me the most. Ended up driving to the next Hermes drop off point and unsurprisingly they accepted with no issue. So in addition I did my other purchases at the second shop instead.
October 2020 by Angel E
Conveniently located and the staff are nice. There's also other services like sending and collecting parcels
June 2018 by Donald Gorman
OK if you just need bread & milk
March 2018 by George Lund
Convenient and well-stocked, but still wants to have a minimum spend before allowing you to use even a contactless card to pay, which is annoying.
March 2018 by grace hooper
Good range of products, good prices. Love their freshly made sandwiches
January 2018 by Allison Beeton
Friendly staff, clean premises and reasonable prices
December 2017 by Mark Barnes
Great fresh filled rolls, reasonable price
