June 2023 by J F
Post office is so slow! Get more staff!!!
February 2023 by Lara Fabian
I just want to redeem my voucher at the post office,and the lady was so rude,and made me feel really uncomfortable,she doubt I was the person on my ID,then she said if I had any more evidence with me.I wish this post office was closed for ever.I will never come there again.
May 2022 by Sandra Blanco
Steve, Haroon, Meena, Harsha and Leanne, they always do their best and they have even exceeded their responsibilities. They have even been nice to me even when I?ve ran into them in the streets, and they have no obligation to be nice to customers out of the office. Steve even took my package to the post office while I was walking my dog because I had full hands. That?s someone who cares about people, not just a job. I only have good words for the team. They look after me and my business shippings, they?re friendly and care about their customers.I don?t know why people are writing negative comments about the post office team. You receive what you give. I?ve been in Loughton for the past two years and everyone in this town is so lovely.Thanks guys, you ALWAYS do a great job for me and my customers.Sandra (the flower girl) :)
April 2022 by Soraya Leat
I would give no stars if I could - the older asian man who works in here treated my 83 year old mother in the most disgusting manner when she couldn?t fill in a form properly due to her poor eyesight. Shame on him - I came in to confront him but he wasn?t working at the time.I would like to add that there are other people who work there who don?t follow his example thank goodness, and treat customers properly.My mother was almost in tears and I shall also be making a formal complaint to the Royal Mail.
April 2022 by Merlin Mehmedova
Needed help with a postal order and sending important documents to solicitors also a return. Quick , friendly and helpful counter . Great experience put a smile on my face Thank you !
March 2022 by Kathryn Farrell
Polite staff and very quick with sorting out what I wanted to do with my parcels!
November 2021 by Rae H
Rude and inconsistent service. Apparently each clerk works to a different set of rules. There are some nice people who work there, but none were in when I visited today. The old guy who served me blatantly lied to my face and the woman sat next to him (who has served me previously) just sat there with her mouth shut. Total waste of my time.
October 2021 by Raphael Pepper
Love this place. We've used them many times and they really make an effort to help and solve any kind of issue. Highly professional and glad they are there!
October 2021 by Cat Horatia
Man alive, I really thought the reviews were exaggerated. I don't think i've faced such rude service or treatment since i was a child in the 1p sweet shop where only 2 kids allowed and we were a three. Breath-taking rudeness. Almost fun to try and deal with it (in a masochistic way.)
April 2021 by dean camara
Slowest service ever. Have been Queuing for 40 minutes outside in the freezing cold and still not even been seen yet!!! Awful place.
March 2021 by Sandor Sandenberg
I am a regular in this post office. The staff is really not nice, but Im used to it by now. Today I had a small parcel to post and it was stapled on the top 3 times. Regular small staples. The cashier told me that it is against health and safety and they are dangerous as they can cut people. Understandable, I thought, and she suggested to sellotape over. I agreed and asked for sellotape as I needed a 2inch long piece only. She refused to give me, and pointed at the shelf where they sell them. Obviously overpriced (£3). So I went to a local shop got sellotape for a £, and went back to the end of the queue. After I was finally served and received the receipt, the man who served me this time casually STAPLED the two receipt together....... now I hope I wont cut a vein with that dangerous receipt... lol hope you go out of business..
March 2021 by W Danowel
I do agree that Indian guy is, how to put this politely - a pain. I did complained to Royal Mail suggesting that they should move him to a different location, because he is obviously very valuable. Let other areas get the pleasure to be served by him.
March 2021 by Tracy Harris
Always happy to assist
February 2021 by Sander S.
I am a regular in this post office. The staff is really not nice, but Im used to it by now. Today I had a small parcel to post and it was stapled on the top 3 times. Regular small staples. The cashier told me that it is against health and safety and they are dangerous as they can cut people. Understandable, I thought, and she suggested to sellotape over. I agreed and asked for sellotape as I needed a 2inch long piece only. She refused to give me, and pointed at the shelf where they sell them. Obviously overpriced (£3). So I went to a local shop got sellotape for a £, and went back to the end of the queue. After I was finally served and received the receipt, the man who served me this time casually STAPLED the two receipt together....... now I hope I wont cut a vein with that dangerous receipt... lol hope you go out of business..
January 2021 by Naz Ozi
I really can't believe I'm writing a negative review about a post office! I read the reviews and yes the elderly Indian guy...rude, not helpful and very arrogant. I rather go to the next post office.
