December 2023 by Michael Ridsdill Smith
Arrived at 6.23 this evening to collect my wife?s prescription amd they could not find it md weren?t interested. I went next door to the dispensary and found it but they deliberately closed on the dot of 6.30 to ensure they did not stay longer than They had to. Very poor service and I used Blackwater clinic instead who were helpful and did the job the longfield pharmacy could not be bothered with!
September 2023 by sean slater
Boots let me down and longfield had stock - polite and helpful
January 2023 by Linda Young
Very good service especially when needed to be extra careful during covid
November 2022 by Ron East
Because of their diligence and 1st close care I'm still Living ?
November 2021 by Roger Mash
Absolutely superb surgery with friendly polite and helpful staff.
November 2020 by MB
Never had an issue here. Dont need them to be my best friends. Just a quick and efficient service, which I get every time
November 2020 by Lee Groom
Very rude unhelpful and unorganised staff with flippant attitude. their website gives a premier rate phone number which cost fortunes to call which they don't answer and keep you hanging on.
November 2020 by ANGIE PAYNE
How can a pharmacy have no fone service? I need my tablets i am a stroke survivor. They've had my prescription a week.
November 2019 by Emergency Vhf
WOW ! What low reviews.No wonder.My prescription for "X" was not in my bag. I 'phoned and asked why and was told they had FORGOTTEN to give me the note explaining the lack of my medicine.I pay for my prescriptions.£8 odd would have paid for my PRESCRIBED medicine "X".But I was told I could buy something similar "Y" over the counter for £13 so they would not fill my prescription as the doctor had written it. I take no benefits, I manage on a reduced wage. I have a good degree so I am not an idiot. What will happen to people that suffer dementia or similar and are not so on-the-ball?They said not fullfilling the prescription as srated was to help the "NHS survive" !I suffer a mental disorder owing to overwork (burn-out) or PTSD (yes, they still haven't diagnosed it properly and my life is suffering) but highest ranked staff (pharmacist) not the other staff was NOT amenable or considerate to me or my condition and turned their back on me (literally) and walked away. I have proof.VIDEO your dealings, or at least audio record for when you need evidence of their incompetence (forgetting to give me letter e.g. and their rude responses). Record all 'phone calls. Google it; you are within your rights to do so. GP forums agree that patients can record their consultations.And now my mental health is aggravated and I have had to take tranquilizers to calm down. POOR JOB LONGFIELD.Worst pharmacy I have ever used.
November 2019 by vw golf
Parking nightmare.Wait in queue for too long.Receive WRONG prescription.Expect rude, unintelligent responses from staff. !!!!!****My surgery (one of worst in UK), but I now take my prescription elsewhere.Save yourself a nightmare and go elsewhere.200 yards down the road is Blackwater Pharmacy; open until 10pm ! Very friendly helpful staff as should be the norm but is appreciated after a visit to Longfields nightmare centre. Or take prescription to Tesco.
November 2019 by Neil Grandy
long queues and then am told to put my repeat perscription in a week before in a not very polite many. They obviously have significant issues. I will go elsewhere
November 2018 by Miss M
Unbelievably rude woman on the ?pharmacy advice line? there is no need to talk to people in that manner, made me feel completely stupid for phoning up with a query regarding my medication.
November 2017 by Karen Aldridge
Very helpful and friendly service
November 2017 by Graham Hooper
The problem with the Longfield Pharmacy is that they have a captive customer base. As a result there is no need for customer service and you can be messed about with impunity. Customer service very poor seems to be run for their convenience not the customer.
