October 2020 by Bling Crosby
Horrible shopping experience and very limited range of books. Staff completely lacking in knowledge and seemed unwilling or unable to order a book at my request. I also do not appreciate being given unwanted vouchers or offered half price water.
October 2020 by Karen Shirley
Very rude staff, and totally useless. I asked if they had loose pages for a Filofax, and the girl didn't know what it was.Won't be going back there.
June 2019 by Beverley Abel
Not enough selection
April 2019 by anthony nye
Typical smiths
February 2019 by Matt Read
It's a WHSmith. But no Guardians in stock. Had to walk to Co-op.
January 2019 by Chris Thurston
Lovely staff
January 2019 by MINSTREL BLUE
Bored. Too expensive
January 2019 by Russ Smith (mrrockitt)
Good shop, range and prices. Glad to see WHSmiths still going strong in Chelmsford. Have few complaints about the shop except that the cafe is not brilliant. I have not visited for a few months now but the condition of the seating was very poor and dirty. Apologies to WHSmith if this has now been updated!
January 2019 by Sally
Good stock for small store. Manager been there for some years always pleasant
September 2018 by david landman
It's a WHSmith.Not much more to say really.
July 2018 by Jenny Clare
Good stock. Nice helpful staff.
July 2018 by Pauline Moynihan
Excellent customer service.
March 2018 by Juliet Vrijhof-van Ree
Decent sized bookstore, with lots of books and office supplies. Staff is very friendly and helpful.
February 2018 by Russ Smith
Good shop, range and prices. Glad to see WHSmiths still going strong in Chelmsford. Have few complaints about the shop except that the cafe is not brilliant. I have not visited for a few months now but the condition of the seating was very poor and dirty. Apologies to WHSmith if this has now been updated!
January 2018 by Pete & Mich
Lots of choice here
