Absolutely the worst company I have ever dealt with. We are still awaiting carpet that was due to be fitted on 10 November due to the incompetence of the store that should have checked the order and made sure it was ready to fit. The fitting is also dreadful several creases in the carpet and the best of it is you have... read full comment
December 2023
Rubbish experience. Cancelled laying the carpet a few hours before it was due to be delivered to our house. They say, Customer services, they cant guarantee any delivery dates even tho they book in dates to do the job. Look at the terms and conditions they say. Thats not what we were told at the store. Bunch of cowboys...take... read full comment
October 2023
I'd like to emphasize that the Carpetright Customer Service department and their leadership team, including Managing Director Nick Worthington and Group CEO Kevin Barrett, have demonstrated a lack of responsiveness and communication with their customers.A representative named Charlene, who claimed to be representing Mr.... read full comment
