March 2024 by Kilian Mayer
Unfavorable location surrounded by busy roads. Nothing can be reached on foot. Carpeted room. Standard wifi unusable, fast wifi requires payment. Breakfast OK. Bed very comfortable. Cleaning only upon request (empty the garbage bin yourself).
March 2024 by helldriver1957
Room was a little warm. Tables in dining room a little sticky. Staff attitude made up for everything.
February 2024 by Daniel Eales
It's a Premier Inn, not a 5*The rooms are comfy and good value for money though every time I stay here there is something different wrong with the room.From awful pillows and faulty AC units, too smelling like someone had been smoking illegal substances in the room.However in the area this hotel stands out for its comfort and value. Though charging £5 for parking is a bit of a cheek.
February 2024 by eamonn omalley
Was ok ...didnt seem as cosy as other premier inns ive stayed at and no pub !!! In house resteraunt insteadRoom was freezing on arrival and had to use the electric heater supplied in the room .If i was staying around here again id probably try thurrock east
February 2024 by Ata Mavula
I really liked the location and their employeesRooms: Very clean
February 2024 by Mike
The level of professionalism staff show here is unprecedented. A great stay made to feel welcome and they went the extra mile to ensure a great stay.
February 2024 by Matthew Norcup
This is an awful hotel for tradespeople, vans were broken into three nights running!!
February 2024 by Jim Mcewan
Beautiful staff who were very understanding that I wanted to be alone due to family issues...Highly recommend the hotel rooms were very comfortable and very clean tooRestaurant was awesome good quality and excellent valueWell done guys and gals
January 2024 by Lesley Jarvis
Was right on the doorstep of where I was working. Loads of parking and added bonus, restaurant and bar are on site so no going to the bar next door on the freezing cold.Staff more than helpful and friendly. Didn't take long for the food to come, it was piping hot and delicious.Rooms: Standard Premier inn rooms, warm and comfy.Food & drinks: Certain drinks were included in the meal deal I booked, including alcohol
January 2024 by Margaret Harpin
Food & drinks: Breakfast was excellentThe evening meal was just OK
January 2024 by Charlotte Sharkett
I can't respond to my email so will leave a review here. I just want to say a massive thank you to Zile. She helped me locate my reservation and amend it, she was a fantastic help and a lovely person to deal with over the phone. She is an asset to premier inn. I look forward to staying here if everyone working there is like her. Thank you so much zile
January 2024 by Elizabeth Crawford
A huge thank you to Trish and her staff for making us and our 9 month old baby feel so welcome and looked after. The rooms were immaculate and all the staff very friendly. Thank you!
December 2023 by Kat Co
I need a disabled parking spot out of all the disabled spaces 10 in all one person had a badge . Avoid at all costs. Also, you now pay £5 for 24
December 2023 by Nisa Ahmad
The room was nice and clean, quite big and airy. The windows can be opened, which is a big plus point for anyone who is claustrophobic like me. The Air-conditioning was working which was great, was able to control it in the room instead of calling the reception every single time. They have parking which is another plus point. But the down side is the USB ports don't work at all, lucky I took my Samsung charger plug with me. Internet and WiFi connection very poor, you have to sit by the window to just get 2 bars ?????. Was able to sleep in peace without doors banging, slamming and excess noise.
December 2023 by Tafadzwa Muza
Great location, adjacent to the M25.Really clean rooms and shower hot. Towels clean.Could do with bigger kettles for making hot drinks.Rooms: Very clean
