Really lovely staff, very helpful. Coryann was really helpful and friendly and went above and beyond. Would definitely recommend. Nice to be able to walk in and speak to someone than everything being online.
March 2024 by Linda White
Nice friendly staff and very helpful.
December 2022 by Michelle Green
Really annoyed. Ordered £200 worth of foreign currency on a Friday and advised of the notes I wanted. They said that they were in stock, and agreed to collect on Monday.Went in on the monday, was waiting for 25 minutes, staff unapologetic and then said that they had the notes in very small notes ( would be around 180 notes for £200) or high notes worth around £50 each. This isn't what I had ordered. I found them quite rude with attitude and in the end I said forget it I will go elsewhere! It wasn't the fact they had messed up it was the general attitude that really bothered me.
November 2022 by Daniel O'Sullivan
A very disappointing experience. I had a load of £1 & £2 coins which I wanted to exchange for Euros. The staff member was helpful, and happy to exchange them, and started counting them. Initially the Manager also agreed, but then decided that some of the coins ?might? be fake (she didn?t establish this). She then decided, after an apparent phone call to her boss, that the exchange couldn?t go ahead. I had tried to use the banks in the high street, but they either closed early on Saturdays, or wouldn?t allow me to exchange the coins - as I didn?t bank with them. All very polite, but basically the Manager couldn?t be bothered to count the coins on a Saturday afternoon. I actually felt like the Manager doubted my integrity, and made the decision NOT to exchange the money - which I was changing to Euros for my two teenage sons (who were with me) for a trip to Gibraltar the following day,
November 2022 by Raymond Rutherford
I found the staff professional friendly and helpful. The person I dealt with Zoe was friendly and downloaded luggage labels and helped book COVID tests would definitely use Hays again.
November 2022 by Mo Flynn
I needed to use Western Union ...the experience was was very positive and the staff were helpful.I will use them again.Thanks Hays travel ?
November 2022 by Aceface 83
Tapping on his pc for 15 mins while I wait for him to input a someone else?s booking , how you can run a business ignoring new business and letting them walk is beyond me , I was sitting there with 2 grand cash ready to book , no wonder everyone goes online now #useless
November 2022 by Barbara Stoten
Very efficient and helpful very impressed x
November 2022 by Dan Bartholomew
Not good
November 2022 by Cherry Bailey
Well done Zoe
November 2021 by Anna Buttimore
Really helpful and knowledgeable, got us a great holiday at a good price and wasn?t at all perturbed by our indecisiveness. A good experience overall and we?ll be booking everything through them in future
November 2021 by Katie cregan
Best by far very helpful and patient
November 2020 by Jill Brockington-Hill
My holiday was cancelled due to covid19 and I had the refund onto my credit card a week before my holiday was even dueExcellent service
