July 2023 by raadzp1
Superbly run pharmacy with helpful and friendly staff
March 2023 by Ben Collins
I have been using this pharmacy for a few years now. The staff are brilliant, friendly and helpful. Great service.
February 2023 by Graham (GolfSierra09.)
Have been using this pharmacy since we relocated to Hawkwell four years ago.To date the service given cannot be faulted, and the staff are A1.
October 2022 by John Woolf
I give them one star
April 2022 by Gideon Wiredu
Wonderful company x
March 2021 by Diane Giacomelli
Simply the best. The Golden Cross Pharmacy are excellent. Every member of staff is professional, friendly, helpful and exceed my expectations on every level. Well done, you're all amazing
March 2021 by Jade petchey
I have been going to this chemist all my life,the staff are very helpful and friendly and nothing is too much to ask. Great for the community. Thank you.
March 2021 by Annette Mercer
Was so thankful to receive my Prescription at home. Many thanks for all you do for your older residents. Most grateful. xx
March 2021 by Roger Gardner
Used to be good. Have been using them for 40 years. But have been let down so many times lately will never use them again.
March 2021 by Mihir Patel
Very friendly and efficient team, highly recommend using their services
October 2019 by Emily Sutton
Such lovely staff! They made me feel so comfortable, and the help and advice was just what I needed. Highly recommend
October 2019 by Glenn Mitchell
A very good pharmacy, had everything I needed and the staff were very kind and helpful. Would definitely recommend.
October 2019 by Paul Hughes
Absolutely terrible service from the owner not the staff i was refused my urgently needed medicine for pain relief for having the audacity to pay for it with a £50 note " Shock Horror" for my regular monthly prescription they have my name and address and even offered to write my name and address on the note , one of the staff kindly phoned the owner and explained i am a regular customer but " The computer says no" so i had to move my prescription to another chemist Nutan Pharmacy who were happy to take perfectly legal tender for payment if i were anyone thinking of using the Golden Cross Pharmacy i would not give them the time of day they should have their license taken away
April 2019 by Michael Payne
I ordered a repeat prescription of medication via the pharmacies recommended iPhone app. The prescription received by the pharmacy was not what i ordered. They didn't query this with me or the doctor. But instead dispensed the wrong drug, which i took from the store, not knowing the problem. Having opened the bag when i got home and realising the problem, i had to go to the doctor for a new prescription. The pharmacy charged me twice, stating it was not their fault and they have NO responsibility to check what i ordered from them and what they received as a prescription from the doctor. This wouldn't be acceptable in any other business and it's not acceptable here. yet they won't accept it and didn't even have the courtesy to put a person of charge onto the phone, leaving a poor lady form the till to take my call and fob me off.
April 2019 by Mike Payne
I ordered a repeat prescription of medication via the pharmacies recommended iPhone app. The prescription received by the pharmacy was not what i ordered. They didn't query this with me or the doctor. But instead dispensed the wrong drug, which i took from the store, not knowing the problem. Having opened the bag when i got home and realising the problem, i had to go to the doctor for a new prescription. The pharmacy charged me twice, stating it was not their fault and they have NO responsibility to check what i ordered from them and what they received as a prescription from the doctor. This wouldn't be acceptable in any other business and it's not acceptable here. yet they won't accept it and didn't even have the courtesy to put a person of charge onto the phone, leaving a poor lady form the till to take my call and fob me off.
Very poor service!!!!!