March 2024 by Steve Hance
Attention Mark General ManagerHi I would like to bring to your attention the condition of room 14 Bathroom.The extractor fan is not working and going by the condition of a large amount of mould in Bathroom it hasn't been working for a while .Which I expect will soon turn into a health hazard mould spores etc .Normally I would do a review on line but as this really was the only really bad issue to report I thought I would contact you directly in the first place .The rest of the room and breakfast were very good .Staff were great .But you really don't expect to see this when you open the door to your bathroom.Now reviewed on here as I didnt even get a reply very poor.
March 2024 by Carole Jennings
We went only to a wedding. Venue was lovely and the food was lovely a buffet. Really good.
March 2024 by Kevin Ashdown
Excellent Day/Night for my eldest sons wedding! 5 ?????Rooms: Perfect!Food & drinks: Decent price at £4.80 a pint of Becks!
February 2024 by Wendy Martin
It's such a shame we had to complain about several short falls as, aside from these, I would have given 5 stars.I think the problem is, whoever owns the building just hasn't spent enough on the general upkeep and things are going wrong.However, when we mentioned the problems to the lovely manager, most of the problems were solved immediately. The couple of other things will require a little time. Having said this, we were offered another room but declined as I was too tired to gather up everything we'd unpacked to move for just one more night.All of the staff were brilliant. The receptionists were helpful, the domestics were thorough and the manager was polite under fire and very hard working.Oh, and they serve a scrummy breakfast.
February 2024 by Dennis Turner
Very good stay ...
February 2024 by Gary B
I have read several of the previous reviews with interest as from my experience I cannot heap enough praise upon the Rochford Hotel itself and in particular their staff.We held a Celebration of Life at the hotel last week and from the initial enquiry to the moment the doors closed behind us I found everything to be of the highest possible and professional standard. At all times the arrangements were handled with an understanding and lightness of touch befitting the circumstance and the value of that should not be underestimated by anyone who finds themselves in a similar situation.Ideally I would love to highlight some who quite simply went above and beyond the call any number of times but I am uncertain as to what is and is not permissible in this day and age so I will, although I notice some have mentioned staff members by name in their contributions, refrain from doing so.It is disappointing but hopefully they will know who they are and I will have to content myself with seeking out the General Manager on the day to sing their praises and voice my thanks in person; they are brilliant ambassadors for the hotel.The layout and ambience of the room was ideal for such an event while the bespoke buffet was varied and plentiful so compliments and total respect to the chef. It is true the most honest and accurate recommendations come from those who are not directly involved and the fact there was not one word of negativity from any of the guests regarding the location, parking, food or anything speaks volumes.I would not hesitate to return to the Rochford Hotel in the future and thank them again for all they did.
December 2023 by Nige Williams
Very comfortable bed, best nights sleep in a long while ,what mattress is it??
December 2023 by Kev T
We were here for a friend's wedding, the venue was lovely. Quite romantic, even though its next to the railway station & main road, you couldn't hear anything. The staff were friendly & polite & nothing was too much. The entire afternoon & evening was fun, enjoyable & a pleasure to be present for.Nearby activities: The hotel is located within a 2 minute walk from Rochford Yrain Station & Tesco Extra. Southend Airport is a shirt car/ taxi or train journey away, within several minute's.Food & drinks: Food was very nice, the drinks were quite fairly priced.
December 2023 by dionne Trundley
We went for a wedding it was great. Bit small but it was great. Food was very nice. Nice buffet food. Staff was friendly. Didn't see the rooms.
December 2023 by Samantha Marsh
What a great hotel. Welcoming,informative,friendly,helpful staff. We arrived at the hotel freezing cold after an afternoon out, to be welcomed into our lovely warm room. Decor, services and cleanliness were fantastic. Comfy bed. Reception/Bar/Breakfast area lovely (although we didnt use the bar). Breakfast wonderful. There was an event going on but once we were in our room you couldnt hear a thing. The location was great for us. Right by the train station so was easy for us to get where we were going. Easy to get to and a lovely area to go out in for the evening with lovely local restaurants and pubs. Small car park but if you cant get in there is a big public car park right opposite which is free at the weekends from 1pm on the Saturday. Only one tiny criticism (not a complaint) I think the bathroom could do with updating, but it was perfectly servicable, otherwise would have been 5stars across the board. Absolutely brilliant price for a room with breakfast included, cant quite believe it. I would 100% stay here again.
November 2023 by Malcolm Clarke
Lovely location in centre of town, staff very friendly and helpful. Lovely breakfast cooked fresh, with good choice.
October 2023 by 929JohnH
Quick and tasty breakfast. Room spacious and very clean. Staff very friendly and helpful. Great location and very convenient for train station and buses. Enjoyed our stay and likely to return if we revisit this part of Essex.
October 2023 by David Key
Granddaughters wedding they did her proud may a very relaxed atmosphere for every one to enjoy them selves staff were brilliant nothing seemed to much trouble for a very young team,
October 2023 by Richard ?Tricky? Carder
Wedding venue and services were superb, the food was provided by the their own chefs and was very tasty and well delivered and served very promptly. All of the staff were amazing everyone was happy to help out.
October 2023 by Joel Zeff
I went to a wedding at the rochford hotel, very nice Venu, staff seemed to be very good, everything looked like it was running smoothly.Plenty of parking nearby and very close to the railway station.Rochford town centre only a 5 minute walk.
