September 2023 by Tim Furlong
It is what it is and always has been but I have to say the queuing for pharmacy really needs to speed up a little, especially for the elderly. Their COVID process was excellent and somehow, they expedited the pharmacy process and although quicker, still needs some work. Staff are always friendly though.
September 2023 by Google user
It is what it is and always has been but I have to say the queuing for pharmacy really needs to speed up a little, especially for the elderly. Their COVID process was excellent and somehow, they expedited the pharmacy process and although quicker, still needs some work. Staff are always friendly though.
July 2023 by Neil Baker
I couldn't find what I was looking for, and the staff were very friendly, locating the item range and helping me to choose the right product.
June 2023 by Clive Walker
My wife has dementia and l rely on the pharmacy department at Boots to provide her medication. There are several medicines that need to be taken at different times of the day.Boots were providing these in Medisure boxes. Unfortunately this scheme is stopping so l shall have to sort out which tablets to take during the day. The pharmacy department is preparing some charts for me that will show which tablets need to be taken and at what time in the day.
April 2023 by Maria Rust
Rhe lady in the pharmacy I don't know her name, short hair, vis amazing never gets flustered always polite, considering what she had to deal with.
April 2023 by Joan Marc Riera Duocastella
Always busy, but the waiting line is never extremely long.
April 2023 by Mr Sline
Pharmacy only had one member of staff serving today despite a queue of 9 people.Felt sorry for the lady doing her best.Big store, centre of town.Parking near by or market square.
March 2023 by Tayyab Hussain
My 5 stars go to Jane! She was absolutely amazing assisting me with finding the perfect perfume!!! She was so kind and patient with me deciding which one to get and educated me on different types too! Thank you again
March 2023 by sharon Roberts
very small shop but found what I needed
February 2023 by Shirley Freestone
Since COVID they are short staffed on pharmacy, but still smile and are polite.
January 2023 by Wendy Millar
I live in Cambridge and needed some antibiotics which were a bit unusual and not generally stocked. I tried two pharmacies in and around the private hospital that my consultant works out of .. they were vague and unhelpful about ordering as there were shortages of these pills. They basically sent me away - no solution offered. I used the Boots pill-finder online and saw three Boots pharmacies had some stock. Of the two Boots in Cambridge that I tried one was just rude and said he ?probably? couldn?t get any more and the other denied having any stock and said she couldn?t order these as it was a ?different wholesaler?. I phoned Saffron Walden Boots and spoke to a very understanding and helpful pharmacist. He confirmed that he had a few pills in and said he would put them aside for me and order the rest in. He was the only person in my search for these pills that actually CARED about my condition and took the time to listen to me and that bothered to try and fulfil my full order. I don?t know who he was but he was wearing a Rudolph jumper on Christmas Eve when I called in. Yes the queue was long (lots of sick people I guess) but they were flat out dealing with everyone. I really appreciated him and his care when he could have easily given up and it?s a shame more pharmacists don?t take the same care and strive to provide the service that he did.
October 2022 by Katherine Wedderburn
It's not just Boots: The whole GP-pharmacy system is so inefficient and incompetent. Waited in a very slow long queue which always seems to be there whatever time of day you go.
October 2022 by Barrie Jackson
Had flu jab in and out so quick. ????
October 2022 by Elizabeth Bradford
Very Helpful .They go the extra mile.
June 2022 by Matthew Flower
Easily the slowest dispensary I've ever had the displeasure of using, the queue pretty much went all the way to the entrance.No sense of urgency or interest in providing quality service, my Dr sent the prescription directly here...in future I would use any other chemist in the area over this one.
