“I booked an afternoon tea for a friends birthday - but upon turning up found that there had been a technical glitch and the afternoon tea wasn’t available. Rather than just apologise for this IT error and fob us off - the manager went totally out of his way to make amends. We were treated like royalty. We opted for a lunch instead and the food was delicious. The service is outstanding and if you are lucky enough to sit outside you have a view of the heart of Saffron Walden while you eat. Truly recommend a visit here if you are in saffron Walden”
“Very helpful thanks. Was happy to solve paint colour on Sunday 30th July while we waited. Getting the paint mixed up there & then was great for us. Pleased to see helpful attitude. Thanks again.”
“I booked an afternoon tea for a friends birthday - but upon turning up found that there had been a technical glitch and the afternoon tea wasn’t available. Rather than just apologise for this IT error and fob us off - the manager went totally out of his way to make amends. We were treated like royalty. We opted for a lunch instead and the food was delicious. The service is outstanding and if you are lucky enough to sit outside you have a view of the heart of Saffron Walden while you eat. Truly recommend a visit here if you are in saffron Walden”