December 2017 by D Foreman
I am most unhappy with the new Saffron Walden store. Its great that it has a wider range, fresh new look etc. What i am most displeased with is the three steps towards the end of the store. These could have been removed during the rebuild, now you have a part of the store that wheelchair users can not view and those with mobility problems have problems using. I know the staff will fetch what you want but disabled people like to view the full range of an item before buying. I thought there were rules about disability access in 2017.
