February 2023 by Carol Barber
Recently changed from another pharmacy for repeat medication. No problems at all,always helpful.
February 2022 by Sheryl Laycock
I can honestly say i have never had a problem at this pharmacy, ive never had a prescription go missing, the staff have when they needed to gone out of their way to help when the doctors made a mistake and i needed my prescription quickly.I have however on numerous occasions witnessed the staff being spoken to by customers in an absolutley disgusting manner and i think i would struggle to maintain a cheery disposition all day if i was subjected to that kind of treatment and abuse as regularly as they do.
December 2021 by Russian Bot
Used it to post a dpd parcel. Absolutely unimpressed. No labels. Would not take the parcel as it was over 10 kg. Pathetic.
May 2021 by Dave Hillier
Service is not as good as it used to be.For prescriptions, from placing a repeat request with the GP to it being ready for collection used to be around 2 working days. Now it's upwards of a week. I was often told, "the order is likely in 'The Hub', come back after 4pm tomorrow. In other cases, a prescription for vitamin D3 has been impossible for them to get for a couple of months. They cite their supplier. I found the exact product at LIDL...The shelves are not particularly well stocked.However. I have always found the staff very friendly and helpful.Due to the above ongoing issues, I have now changed my preferred pharmacy locally.
March 2021 by Lauren Leonard
Poor general service - can never 'find' prescriptions - despite having received them two weeks ago and calling me two days before to tell me it was waiting to be collected?!And customer service is abysmal.
December 2020 by Kevin Watts
Unfortunately some staff not very friendly and helpful
October 2020 by Origin8 Records
Just the worst place ! The pharmacist who works on a Monday talks to customers like she's scraping them off of her shoe.Take my advice , go to Govanni's in the square or Village pharmacy in One stop. Woodham doesn't need a renowned rude pharmacy , note to the owner , please don't leave me a number to discuss my bad experiences as I fear it may fill up your answer phone messages. AVOID AVOID AVOID AVOID AVOID I think the residents of woodham should boycott this place until it goes bankrupt , maybe they might start treating customers with a tad of respect.
October 2020 by Sam White
Lied to myself and a representative from the 111 service when promising to get be able to get emergency hypoalergenic baby milk formula the next day. This left my 15 week old son without any formula. Similary a few weeks prior in an different incident whereby the pharmacy once again left my son without any formula through false promises and a staff member having the tone of which it was my problem not hers, only by walking to the excellent Village pharmacy on the other side of town in a desperate attempt to get alergenic formula was I met with excellent staff who went far out of their own way to secure an alternative formula for my son. Would not recomend this pharmacy to anyone with critical delivery of vital medication for themselves or others.
October 2020 by Ashley Hoy
Been there twice recently and on both occasion the two lady's behind the counter were rude and had a bad attitude.Both times were to drop off a dpd parcel and the first time she told me that the barcode will not work before even trying it on the handheld device, she then went on to tell me that she don't work for dpd and a load more other stuff that didn't need to be said, I followed the dpd instructions and was going by them so i suggest that these could do with some teaching on how to scan a parcel properly.Anyway she tried to scan after all the attitude and low and behold it worked.She also told me that they don't have any labels and after it had scanned she went out the back and got a barcode label?.The second lady made a half arsed attempt to scan it and I even had the barcode on the box and took a few pictures on my phone, after 2 weak attempts she told me to get a proper label and come back.I will be reporting this to dpd as your service is shocking, I went in on both occasions in a good mood and came out totally the opposite.Will defiantly not be going back there again.And James Jones if you read this, they get paid for us dropping parcels to them so if it's a service that's there to be used then people will use it!, not everyone can wait in all day for a company to pick a parcel up!.
October 2020 by Kenneth Duffin
Reasonable stock and friendly staff
May 2019 by Jason Hutchin
Terrible service, if youâ??re attempting to drop a DPD parcel Iâ??d recommend going to Smokers Paradise in Wickford
December 2018 by james jones
I was in the pharmacy when an incident occurred regarding a couple who were using abusive language to not only to the staff but also customers.
December 2018 by Ian Williams
Staff are rude and often obnoxious toward customers. How is this place still running? Simple enquiries are mostly ignored or dealt with like youâ??re somehow being awkward by asking. They never have what people need and as for them being a DPD collection point; weâ??ll not if 15 or more deliveries arrive! Youâ??ll probably find yourself as one of the unlucky people to find theyâ??ve refused to accept delivery of your parcel because, and I quote, â??we ran out of roomâ?. So in closing, Iâ??d suggest any customers go elsewhere if they can.
December 2018 by Wayne Booroff
The staff here are extremely rude, antagonistic and obstructive. The pharmacy acts as a DPD collection point yet they turn away DPD deliveries. We nominated the pharmacy as a pick up point as we were not going to be at home, yet the pharmacy turned the DPD delivery away. How is this an acceptable service? It is not an issue to be taken up with DPD as my complaint is regarding the shocking customer service by the staff here and the fact that they feel it is acceptable to turn away deliveries which I assume they are being paid by DPD to take delivery of.
December 2018 by Dan Jones
Disgraceful service. The employees are rude and abusive and go out of there way to make things harder for people. Why have there shop as a DPD collection point if they turn them away as they say they donâ??t have room. So you have no way of contacting DPD to redeliver as there is no card.
