March 2024 by Troy
The ruddiest pharmacist you?ll ever meet who seems to think it?s ok to try to belittle customers by telling them they have come late. The place is open until 7pm!!! If he wants people to come early I suggest he closes the place earlier!!! HORRIBLE PLACE
February 2024 by Lucy Courtenay
Friendly and very helpful staff at this branch. And they're amazing with my young boy when we are waiting to collect.
January 2024 by Charlie Hadden
Great, friendly and very helpful staff! Always have a good stock of products and I?ve never experienced a problem here.
December 2023 by Trevor Noakes
I remember when Boots used to be a repitable, reliable Pharmacy that had good customer service. Reading previous reviews, there appears to be a regular complant here..Prescriptions & orders for medicine from over the counter taken but with no text recieved advising when ready. When you chase them up you are told it has not delivered by rude staff. I ordered my prescrition over a week ago & 3 times I've popped in to ask if it has arrived only to be told, 'no' by a rude staff member. I'm now down to my last tablet today that I'm surposed to take on a daily basis.
December 2023 by Kiera Ekinci
Never had an issue here before with any other staff members so would like to exclude everybody but the asian male pharmacist. This is now the third occasion he?s been incredibly rude to myself or a family member picking up my prescription. Unfortunately I do have busy work schedule and it?s hard for me to keep on top sometimes so in fairness I should get the tablets when I know I?m running low instead of the last day. But it?s no excuse and shouldn?t matter as I?ve received the text on Thursday (3 days prior) and today was told they hadn?t sent me texts and prescription isn?t there? Like I?m a liar? ?Should had come days ago? Doesn?t matter when I go if you have text me to let me know my prescription is ready I?ll be there when I can! (Obviously within reasonable time before they send it back) he was so rude to myself, my husband and dad now each on separate occasions with the way he was being in general! He ended up giving us prescription anyway so there was actually never even an issue. I?ll never be collecting from them again all because of this one man. Please switch pharmacies if you are on repeat prescriptions!! I?ve had texts every time (I can prove) and he has always said it?s not there or I haven?t received a text with the worst attitude ever. Customer service needs to be better or stay in the pharmacists room and don?t face customers! Simple!
August 2023 by Laura M
Never have any stock of your prescription medication when you go to collect it after a doctor appointment. I was actually told I shouldn't request them on a Friday! The only doctor appointment I could get at my surgery was Friday! Speechless!
August 2023 by Megan Matthews
Rude male pharmacist - was blamed for my GP ordering my prescription on a Friday
February 2023 by Malcolm Rose
Just been to southchurch road shop to collect my normal prescription only to find out that they have not ordered them from the doctors. I have been getting them there for years on an managed prescription by them . So haw can they justify not putting it in. I have also found out that others have no been ordered so I surest if you have your prescriptions managed by them cheque that yours is not one of them .The current manager needs a kick up the pants for this one ..
January 2023 by Carl Seldon
Probably the worst staffing in this place, you get a text saying your prescription is ready for collection but it never is.Then you go back when they say and its still not ready and then they don't even have it in.not just ones it's a repeat prescription and it's never there when they say totally useless staff they should work at southend A&E they would fit in there.
December 2022 by Frances Gray
Who do I complain to abiut staff clocking off early? I arrived at your store at 5.23 for the lady to be walking someone out and telling me u can?t comeIn even though they close at 5.30! To turn a customer a way before the time you close is so unprofessional especially as I was at the door and she easily could of let me in quickly consider there was still 7 minutes left until closing time, I wonder how I can take this further ? I desperately needed something
December 2022 by Troy Hare
Never had a problem with this place until today the male pharmacist was so god dame rude to me earlier today for know reason whatsoever I think HR needs to have words with him asap on the way he speaks to people
November 2022 by Stephen Cook
Store closes at 5:25 on a Saturday rather than the 5:30 advertised.
August 2022 by macbud100
Probably the worst staffing in this place, you get a text saying your prescription is ready for collection but it never is.Then you go back when they say and its still not ready and then they don't even have it in.not just ones it's a repeat prescription and it's never there when they say totally useless staff they should work at southend A&E they would fit in there.
August 2022 by Tasha
The cashier and first pharmacist were helpful and lovely. The second pharmacist was awful. I asked for the generic name for emergency contraception as my coil came out unexpectedly. He replied 'oh you want the morning after pill' in the waiting room - unnecessary. I'd done some reading about the different types so during the consultation simply said 'it's less than 48 hours so Levonorgestrel should be fine'. He went straight to the door, opened it and said I would have to go somewhere else as 'clearly I know more than he does and I need to respect his right to ask questions to safely dispense.' I have absolutely no idea where this almost hostile response came from, to the point I found myself apologising as that was never my intention. It was bizarre, completely unprofessional and I would advise against any woman attending this pharmacy for emergency contraception if you can find somewhere else. Really quite shaken why his attitude. Shocking.
June 2022 by Peterg Plant
Boots pharmacy is so handy, my mother in law has her blister pack delivery every week and always contacts us if they have any delivery issues! The staff are very friendly and always helpful!
