February 2024 by Zoe Broadbent
Great staff very helpful
February 2024 by S Choudhary
Today, I visited boots and approached Sue R at the counter for payment. However, she redirected me to another till without allowing me to speak. After a prolonged wait at the pharmacy side, Sue R instructed me to pay there, despite our earlier inconvenience. I expressed my dissatisfaction, noting the need for staff to be more polite, attentive, and responsive to customers. Despite being a loyal customer at the Southchutch branch for the past decade, this experience fell short of the excellent service I've come to expect.
August 2023 by Joe Vee
This is such a great shop, can get everything I need on a toiletries and personal effects & medicines level. I'm yet to encounter anything wrong here at all. Really lovely staff, Cathy is a fab customer service assistant. Friendly, knowledgeable and helpful.
June 2022 by Amber Nicolini
Saturday 04/06/2022 closed 15 minutes early so I was unable to collect my medication. Staff were still inside the building but refused to answer the phone.
April 2022 by Sean O'Hara
Never have I been to such a Miserably Inhuman and Uncaring Chemist to collect a Prescription when feeling Deeply Unwell in my Life.Could they have been any Less Helpful? ...NO.Could they have shown Any Less Concern for me Collapsing in the Store from my illness?...NOCould they have Totally Ignored me Struggling anymore than they Did? ...NOOn March 17 i started to come down with a Virus. (it never tested positive for Covid) But it was Severe and painful,Exhausting and later travelled to my Lungs causing me difficulties Breathing ,Dizziness,Sweats,Fever,Chills,pains,Aches all over for 3 Weeks I suffered this .Finally getting enough strength to get to the GP .Needing to collect the Prescription before I passed out I was sadly faced with this Torture Chamber of Miserable Unhelpful and Cold Faces . Everyone of them clearly a Tory Voting Inhuman akin to Priti Patel at her finest.I Cant Tell You to AVOID this Cage of Poison Vipers any more strongly than I am Right Now.No help for when i Collapsed, Not even a lifted eyebrow. They treated me as if I were SCUM at their feet Drunk and on Drugs ,neither of which were true,I Was Seriously ill.and as Dispensing Chemists They couldnt have given Less Concern if they were in Comas. 100% AVOID at all cost. Use the perfectly helpful and Friendly Johnsons Chemist further up the road .
March 2022 by Sean Allison
Always collect my prescriptions from here and the staff are always extremely friendly and polite. Thank you
November 2021 by Martyn Barnes
?Boots - Refuses to accept private scripts - told me they were happy to when I went in, and to come back when they had stock in 2 days later (for nothing exotic!). So I wasted 38 hours waiting only to have them tell me they ?couldn?t help??!
October 2021 by Susan Hulks
Great choice of makeup perfume medicine
September 2021 by Patricia Fogarty
Products are well displayed and easy to locate within the shop. Service is generally ok but are very slow so often creates long queues and customers to get impatient/annoyed.
August 2021 by Vandana kumar
Boots are always good options for pharmacy and cosmetics. I was little upset with their customer service at the prescription collection point. They refused me my script which have been received and deadline for collection has past. They never told me any of this. I had to take extra journey to my GP and to them again, only to find the prescription was sent much ago. It would be more convenient to just know this on first instance.
August 2021 by Joyce Docherty
Was served straight away and had the prescription I was after already waiting.
July 2021 by Barbara Cole
Collect my prescriptions here as well as all the usual chemist stuff.
July 2021 by Vanda Jessopp
First time I have ever been in a boots where you have to take an empty box to the counter and they go out back to get your items. Shows the sort of area you are in.
July 2021 by Jim Smith
Dreadful trying to get through by phone. Rings for about 1 min 50s and then cuts off, always have to try 5 or 6 times before its answered.
July 2021 by Cathy West
I picked up some of my favourite Ted baker shower gel,( only 4-00 a bargain)But the vitamins I wanted couldn't even see them.And don't know why they bother having arrows on the floor,no-one takes any notice of them.
