March 2024 by Bo Muis
missing almost all items when ordering groceries from here on uber eats, been calling again and again with no response, money down the drain. don't use uber eats to buy anything from this store.
February 2024 by Steve Stewart
Limited range but handy.
November 2023 by Moon and sun Sunrise
The worst stuff and store in the area
November 2023 by Janine Kazmi
They generally have stock and I don't need to get substitutions. It can be expensive, but it is accessible and they have many GF varieties. Plus the staff are always helpful and willing.
February 2023 by John Simmons
Co op Southend Is ok altho small and isolating. It feels uncomfortable to be their because when using the self checkouts the staff can allways be behind your back staring. Theirs allways a middle aged staff member allways speed running around the place staring at customers and checking them out for what they got which is even more uncomfortable.Some of the staff are nice and helpful. With a large smile which is joyful to say the least.I gave it a 3 star because its a nice clean place with happy staff altho it feels clusterd, isolated and uncomfortable especially that middle aged staff member.
February 2023 by Jester Walker
Co op Southend Is ok altho small and isolating. It feels uncomfortable to be their because when using the self checkouts the staff can allways be behind your back staring. Theirs allways a middle aged staff member allways speed running around the place staring at customers and checking them out for what they got which is even more uncomfortable.Some of the staff are nice and helpful. With a large smile which is joyful to say the least.I gave it a 3 star because its a nice clean place with happy staff altho it feels clusterd, isolated and uncomfortable especially that middle aged staff member.
October 2022 by Jack Lee
Speaking as someone who worked in this store for two and a half years.Honestly the store itself isn't terrible, it's small but if your only looking for purely food then you'll find admittedly overpriced but good quality food, staff are alright I worked with most of them for a while and they are quite friendly and do their best to help customers.The biggest problems of the store are the shoplifters and the managers, shoplifters are incredibly rampant in the store, on average the place Gems about three or four a day, some threaten the staff and sometimes managers attempt to chase them out the store. Security guards in there aren't properly trained and I witnessed one incident where a security guard and a shoplifter got involved in a fight scaring a number of customers and one child and mother that were there at the time. I've also been asked a number of times to stand on the door to stop shoplifters which goes against what we are taught to do when confronted by shoplifters...There was also an occasion where three people including myself caught Covid-19 and despite several customers also becoming infected, they refused to close the store and while this is only personal opinion, I don't feel like anyone contacted head office.While there are good few there that are great managers, most of them there are either lies or bullies. One manager regularly lied to me about my schedule changing it routinely behind my back, lied to me about their status and position within the store, and lied to me about their paychecks which I'd just like to say I never even asked about...Another manager repeatedly argued with me about my break, and would complain about employees either to them or to others whenever they would go sick. As well as complain about two other managers (one was pregnant at the time, the other had a child) about the amount of time they had off, and the special treatment they needed.And lastly the head manager at the time, he would regularly yell at employees when they weren't working fast enough (one of which was autistic) he would regularly reduce some employees to tears, when asked about it I remember him saying it wasn't his problem. And during a time in which I had injured myself, and was unable to properly work, I was made to work on the shop floor, when I was unable to work fast enough I was repeatedly yelled at, called an "embarrassment" and "useless" honestly as a shop it's average as a place to work it's a death trap.
October 2022 by Mehmetali Ali
The shop is not bad the problem I have is one of the ladies not all but just one would not put the numbers in if your card don?t work everyone else put the numbers in the computer or till she?s saying she will or could loose the money this been going on for a while today again same story I was fuming call the manager made my complaint and manager assured me they all will from now on thank you to manager
July 2022 by Stacey
Been to the store twice the week and they have shut early. The closing time says 10pm so why is it shut by 9.30pm?
July 2022 by TSM_fil 67
awful experience, me and my nan came in the shop looking for some polish food and the worker told us to kill ourselves and go back to our own country.
February 2022 by Lisa Parsons
Clean but lack of security as I know someone who steals regularly from this shop
January 2022 by Stacey Armstrong
Been to the store twice the week and they have shut early. The closing time says 10pm so why is it shut by 9.30pm?
November 2021 by Stacey Marie Armstrong
Been to the store twice the week and they have shut early. The closing time says 10pm so why is it shut by 9.30pm?
October 2021 by Paul Stokes
Quality, very conveniently located. Good range of products..
October 2021 by Lynn D
Much improved since the big refit. The store is clean and well organised with nice wide aisles. Self serve checkouts available as well as standard checkouts. Lovely friendly and helpful staff.
