July 2023 by Jason & angie linnen
The female manager of this store is the most rudest, nastiest ,unprofessional person I have ever encountered , Absolute disgusting, , Has no people skills at all , How she is still their I'll never understand, Will never get another penny off me , If I could have rated lower I would have .
May 2023 by Rosie L
This shop has a rather inconvenient policy where they only accept Evri parcels before 12pm. I believe they do this so that they don?t have to store the parcels in the shop (even though every other Evri store manages this fine). I can imagine a huge amount of peoples time has been wasted attempting to return parcels here. If they?re only able to accept parcels during a short window each day, they would be better off not accepting them at all, would save a lot of people the trouble!
April 2023 by Google user
This shop has a rather inconvenient policy where they only accept Evri parcels before 12pm. I believe they do this so that they don?t have to store the parcels in the shop (even though every other Evri store manages this fine). I can imagine a huge amount of peoples time has been wasted attempting to return parcels here. If they?re only able to accept parcels during a short window each day, they would be better off not accepting them at all, would save a lot of people the trouble!
October 2022 by Tanya Chapman
Very very rude customer service! Tried returning and amazon parcel following instructions. Was told I was wrong and shouted at and verbally abused for asking them to read the email I had been sent. Then said they refuse to serve me as I was the one 'who started it'\\nI was shouted at and made to look silly. While the woman served another customer laughing about me loadly... even though she was in the wrong?! Has been reported. Will never use this shop again!
July 2022 by Ryan Kent
Unbelievably rude and poor customer service. Tried to drop a Hermes parcel off but told for the 5th time needs to be before 12:00. Hermes website says otherwise.
November 2021 by Don Gibbons
Have used this particular store at least 8 times to drop off my Herms parcels. The service and rudeness has reached an all time low now. And it's very strange that the general public reviews are one star which is nesasery to continue on a review. There are the odd five star thrown in. ? I won't be using this shop again. I haven't had any problems with other Miss shops.
July 2021 by Katie Clark
I hate this shop. I have had the misfortune of having to go in their twice in the last 25 years! Most of the staff are rude- I went in to return a Hermes parcel - they say they?re only open until 12 noon for Hermes returns?? yet the Hermes website says 9pm?. Of course, they were far too busy with their 1 other customer to offer better customer care and just put it through. I will NEVER go in there again. It?s a horrible little scummy shop, it?s disorganised in its layout and dark/dingey inside.
February 2021 by Rachel Chow
One of the female staff was extremely rude. I apologised as it was my first time going into the shop and I didn?t see the arrows on the floor (covid guidelines). She walked out of cashier and started screaming at me. I said I?m very sorry that I didn?t see the arrows. What else could I have done except for saying I wouldn?t do that again? She wouldn?t let go. She was standing so close to me anyway while shouting at me which was contradictory to any stir covid guidelines.
January 2021 by Neil Anthony Hodder
A terrific small general store with a very sensible and strict attitude on 19: entrance door traffic light and one way path inside. For a store of its scale, the number of special offers is notable. Also, it is a Pay Point so you can invest in things like TV licence renewal. It's a cracking little shop but not the last word in value. NL is sweet and do recommend without reservations (pack your mask otherwise strictly no admission).
January 2021 by Rob Macleod
The rudest nastiest staff I have ever come across. Visit at your peril.\\nAnd don't even get me started on the owner/manager. Treat customers with contempt.
December 2020 by Spencer Brooks
Other reviewers weren't lying about the rude staff. Jesus H! I've never known anything like it. They demanded I disclose my private medical information to THEM so they could decide if I was exempt from wearing a mask before they'd sell me a £2 drink. Err, I'd rather not discuss the details of my operation, the reason why I had it and the symptoms it causes me, for all in the store to overhear, thanks very much... they wouldn't serve unless I did! Unbelievable. Government guidance is that you DO NOT REQUIRE people to explain or provide proof of exemption for this very reason. Disgusting attitude from all concerned.
December 2020 by Amy Goode
Rude staff! They do not listen and are abrupt. As convenient as this store is for me, I will never shop here again.
December 2020 by Brunette Babe
A great local shop, staff always nice and polite, doing an amazing job especially during this difficult time ??
September 2020 by E N
Rude staff who wouldn't know what good customer service was if it hit them in the face
November 2016 by Martin Bly
Lovely staff, always friendly. You can send MyHermes parcels from this shop.
