October 2023 by Gianky Prinz
we went for afternoon tea and it was really delicious with excellent service and kindness from all the staff
October 2023 by Jade Hurst
Waited 5 minutes at the counter, was ignored. Wasn't busy and as I went to leave one of the people serving shouted hello at me. Was a little too late, I was seen standing there just a quick 'I'll be with you in a minute' would've been perfect. I left without purchasing anything and was happy to have spent money as it's my birthday today and wanted to buy some cake.
August 2023 by Carol Lawson
I haven't been to this branch for a very long time but have noticed that the cakes seem smaller than before. I had a black forest gateaux that tasted a little stale. Definitely not up to the usual standard. While my partner was in the toilet the waitress decided to bring up the bill and machine before I'd asked for it! A good job I had my card with me. This used to be my favourite coffee and cake place, not anymore unfortunately ?
August 2023 by Sin Catcher
The worst experience what I had serving cappuccino instead of flat white in take away cup as I didn't plan to stay.My toddler changed his mind to get a cake from the shop so asked a cake to Eat In from the same blonde girl. And she told me I paid for a take away coffee so I will not be given a seat to eat that piece of cake.They told me to eat outside with my TAKE AWAY COFFEE.And well that is extremely rude as I wanted my 4 years old sitting down and eating that cake was given.I paid for that!!!By the way the cake was dry and I asked for a new one which was not again a new cake... I know how guys selling cakes, first sell the old and leave the fresh for later.Everywhere else has a same system.But specifically I asked a fresh one and the brown hair petite girl thrown the second cake for the plate for my child to eat.I didn't not make a cavalcade and a big chaos, I COULD.My child was standing next to me.YOU SHOULD BE ASHAMED YOURSELF.I never ever go again to visit this overpriced, fake place.Know your price, worth and value but you don't even reach the standard.By the way change job if you don't like hospitality.
August 2023 by Herrera-Bardi Szabina
The worst experience what I had serving cappuccino instead of flat white in take away cup as I didn't plan to stay.My toddler changed his mind to get a cake from the shop so asked a cake to Eat In from the same blonde girl. And she told me I paid for a take away coffee so I will not be given a seat to eat that piece of cake.They told me to eat outside with my TAKE AWAY COFFEE.And well that is extremely rude as I wanted my 4 years old sitting down and eating that cake was given.I paid for that!!!By the way the cake was dry and I asked for a new one which was not again a new cake... I know how guys selling cakes, first sell the old and leave the fresh for later.Everywhere else has a same system.But specifically I asked a fresh one and the brown hair petite girl thrown the second cake for the plate for my child to eat.I didn't not make a cavalcade and a big chaos, I COULD.My child was standing next to me.YOU SHOULD BE ASHAMED YOURSELF.I never ever go again to visit this overpriced, fake place.Know your price, worth and value but you don't even reach the standard.By the way change job if you don't like hospitality.
July 2023 by kathryn reeve
Had an amazing ham and cheese croissant. The waitress (Grace), was very attentive and polite regardless of the lunch rush!
June 2023 by A Butterfly Chronicle
VERY nice cake - needed for a special occasion. Manager Mikah(? - apologies if spelt incorrectly) could not have been more helpful. 5 Stars all round! ?????
June 2023 by janet w
Fabulous food (all day breakfast) plenty food, not too much that you're put off by. Great service from our lovely attentive waitress. It's not the first time we've ve been and would definitely go back again.
May 2023 by Deborah Jude
I took my Daughter for Afternoon tea.Lovely staff,friendly and attentive .Afternoon tea was scrumptious .The patisserie is lovely and welcoming .Would definitely recommend and we will definitely return.
April 2023 by Cindy M
Special offer 4 cakes for £12 - take away We bought mille feuilli, cheese cake, blueberry and lime cake and a mango passion cake. The cakes were great apart from the mille feuilli. The puff pastry was raw. For the price you should expect the cakes to be perfect. You can do better.
April 2023 by :]
Very friendly staff and very nice food - nice and relaxing cafe, best in essex
April 2023 by Tom Henderson
Always a friendly welcome, good service, and great food.
April 2023 by rishi dilchand
Friendly staff, nice pastry , very pricey.
April 2023 by Jessica Fuller
Absolutely brilliant service, Anna-Marie was amazing! Very friendly and clearly works very hard to ensure customers are happy and everything is running smoothly. We had the afternoon tea and would definitely come again. The sandwiches and cakes/ scones were delicious especially for the price.
March 2023 by Emily Faith
Don?t waste your money! Me and my mum went in for a slice of cake and pot of tea. The woman forgot to get my cake so I sat there like a lemon waiting for ages. Then my mum ordered the carrot cake, and I kid you not it was crispy, hard and stale. We informed the woman about this and she told me ?carrot cake is supposed to be dry? LOL. As if. Never heard anything like it. After we left, we saw that the carrot cake was position next to the door, and gathered that is why it was so crispy, not only that the kids was touching all the cakes in the window. BIG no from me.
