March 2024 by Janmay Vyas
Very thorough and professional staff. Optometrist explained everything in detail about the tests and ocular conditions. Received the best optician service.
March 2024 by PatixCh
very happy, Alice fixed my other halves glasses very quickly for me with no hassle. Really pleased at how simple it was.
March 2024 by Zoe Clark
Big thumbs up to the Leigh on sea branch.They are so lovely, from the 1st walk in to book my appointment to collecting my glasses.I felt I had the wow factor for the first time in a very long time. I started to think the care factor seems to be fading.Jordi was amazing, I agree more fashionable designs with the unique twist needed for the fashion lovers.He was so kind and everyone really work to put customer first!Thanks Leigh on sea team, I will recommend you guys
February 2024 by Janet Cole
Great opticians great staff
February 2024 by Ezmee Peters
Literally the worst options ever. Staff are all rude and don?t help, had my eye test after they said it was free as I had a contract lense direct debit but it had paused, they said the will reset it up so fine, after a painful examination where Anita did not care about poking and prodding my eye she then said she wouldn?t give me lenses for 2 weeks,I said I don?t know where my glasses are and I need my lenses to see, she shrugged it off basically said ?oh well? and left the room then came back in as I was already upset with the door wide open infront of customers smirks and goes ? Unfortunately your gonna have to pay for this appointment? well I wasn?t told that on the phone, eventually they sorted it out but there attitude is disgusting and I will never go back. The place seems so unhygienic and dusty everywhere aswell honestly would rather be blind then go back. Managers a child aswell started laughing on the phone when I told her about her behaviour, you might get away bullying 80 year olds to get overpriced glasses but you can?t do that to me hun x
February 2024 by Tracy Leaback
Ive had my glasses for 1 year..1 year of wearing glasses that the lenses were not fitted properly..blurry..they are varifocals so though i need to give them time..wasnt until I went to a different Optician who told me the lenses are not set right for my eyes..I had to buy a new pair from a different Opticians which are perfect. £550.00 pounds later I am not happy.
January 2024 by Holly Barnes
I've always had such a great experience in the Leigh on Sea branch. The staff are extremely helpful and friendly and made my experience stress free! I always struggle to choose 2 pairs of glasses and the staff have always taken the time to give their advice.There is a large selection of glasses to choose from and I did not have to wait for long to be seen or recieve my glasses. Thank you!
November 2023 by Ann Barnes
all very good, lovely staff .
October 2023 by Mark Scarff
Visited Leigh branch recently for an eye test. The test itself was fine and the optician professional although not overly chatty.The greeting on arrival and general attitude of the member of staff who dealt with me was appalling. It felt like it was above him to serve me and that I was something on the bottom of his shoe. This branch in particular needs to provide customer service training to their staff so a customer feels welcome and valued. Will not be going back there as I would be unable to keep my comments to myself if I experienced that again. The service levels in this country have slipped severely over recent years, if you don?t want to serve people, find another line of work.
October 2023 by Fal
Nothing short of outstanding customer service.The best service I have been provided with by any business my entire life.And I mean this sincerely.Good for you everyone.Big part on the back
October 2023 by Teri Arkus
I had to change the lenses 3 times (partly my fault) to get it right and the staff couldn't of been more helpful! Thank you Hanah (Manager) and your staff.
August 2023 by Soph Gregory
Friendly service, and warm welcome, efficient too!Would only choose here to have my eyes tested, 5 stars
August 2023 by Kathryn du Plessis
The staff were friendly and helpful, the optician explained to my mother in law why glasses would not help her condition and how her eyes became like they have, this helped a lot as a professional went into detail instead of us telling her so she now believes what was said and isn't moaning as much
August 2023 by Doreen Preston
Very helpful and polite staff. A great easy experience
July 2023 by Marilena Johnson
My husband, my step son and myself had eye tests and glasses at this opticians in the last year. We all ad different eye problems, but each of us have been very pleased with the service. All opticians and administrative staff are very professional, helpful and have been doing their best to accommodate our needs and requests. Definitely reccomend this shop.
