December 2023 by D. Y.
Don?t switch to three, if you need reliable network and you work as a courier needing network connection all the time or any related work requiring reliable constant network connection. For the past year it has been a nightmare, so many times the network just drops, it is annoying, it costs me money not being able to do my job. How this company disregards the customer is beyond me, at least make sure 4g is working all the time if you do your 5g grid, and vice versa. Its just unbearable
December 2023 by xd_hoytheboy8 -_-
I took my son into the store on Southend High Street. I was greated by polite and friendly staff and was sat down with a polite chap called BenHe was very helpful and provided us several options for a new upgrade to our existing contract. 5 stars to Ben and the team, thank you.
December 2023 by Alan Hopkinson
Excellent service. Very knowledgeable and a big thank you to Rahim. Fantastic ?
November 2023 by Varlam Raul
Way easier than doing online.
September 2023 by Darren Champness
Fantastic store, all the staff are very welcoming making for a great shopping experience. I was looked after by Steve and his knowledge of the phones and the ever changing tariffs is outstanding. Steve listened to my needs and matched me up to the perfect tariff. Steve took care of me very professionally and made the whole process pain free. Steve is a credit to Three mobile and I cannot praise him highly enough.
September 2023 by Hipólito Montero
The reason for my visit was that I am considering changing mobile phone and broadband providers. I went into this store and was greeted by Daniel. What can I say, from the first moment he attended to my every concern even knowing that the sale wasn?t going to happen on the day. It was the first of three visits that I had planned. Gianina was also incredibly helpful and assisted Daniel with some queries. I was never pressured or rushed and everything was explained. Unless my current provider can come up with a better deal, then these wonderful people will be having a new client. Thank you.
September 2023 by Sonny Shala
Toke contract they did a few mistakes had and had to go back 3 time wasted time they useless including the manager go to a different shop
August 2023 by Claire virgo
Absolutely amazing service and incredibly enjoyable experience. Thank you Jamie for all your help. So much better than online services. Helped me transfer all my details too. Top class.
August 2023 by Jessica Fuller
Very welcoming friendly staff. I had a bit of a complicated issue which staff solved. A new staff member in training was helping me (I believe his name was James). He was very kind and polite and with the help of the manager solved my issue.I would definitely recommend three, I have moved from 02 to EE and now to three within the past few years. Can easily say the customer service I have had is by far the best from three. I have been into a few branches and all have the same great service (unlike their competitors!)
July 2023 by Paul Ray
I popped into the store and some amazing young lady called Gianina really helped me out. I have never felt so welcomed and really appreciate all the support. She went the extra mile to help with setting up my new phone and tablet. Thank you for all your help.
July 2023 by Dave Youngman
thank you for all your help and patience. People from the store helped me and my wide to upgrade our phones.
July 2023 by Irina Saim
Thank you for making everything easier for me. Gianina helped me to set up my phone and gave me a great deal.
July 2023 by Eddie Carvalho
I recently visited your shop with a problem on my phone. I was helped by a member of staff name Jamie. He was polite, informative and help me deal with a problem with no hassle very good employee.
July 2023 by Matthew Pavyer
Amazing service. Spoke to Jamie who got 2 SIM only contracts started, changed over and a five with 10 mins. Thank you!
June 2023 by Cameron Jack
Gainina was so patient with this technophobe! She was amazing! 5 stars!