January 2024 by jill o'connor
The lady optician is so friendly and reassuring...I've worn glasses all my life and always hated going to opticians...but I'd say she is the best I've seen and I'm 60 now so I've seen a good few. Very good manner...I feel like I could chat to her about anything...she should do a sideline in therapy lol. Also the chap who fits the glasses is very helpful and has mended glasses for me before when I wasn't even a customer. Receptionist is polite and always managed to sort out my appointments and chase up any queries.
December 2023 by Daniel Coates
Really happy with the service provider. Staff are all welcoming and happy to help. Great at explaining things at all age levels, especially for my 9 year old. Best opticians in our local area
November 2021 by Joseph Mahabir
A pleasure attending: Lisa, Jason & receptionist (name slips my mind) all very pleasant and professional. Excellent service.
November 2020 by Nicholas Beggs
For the people local go there in stanford and local community in the thurrock we are of funding device over liners is service local people in thurrock council monument with Learning Disabilities
November 2019 by Paul Blanks
After having a couple of bad opticians (missed my astigmatism ) finally found one that took the time to check things properly.Have just been back for 3rd year and renewed all my lenses ( varifocals) and am very happy with the service. The appointment was easy to book and my glasses came back a week later, again thank you very much James & Team.
November 2019 by Nyw ADB
Really pleased with the service of this organisation. The lady I saw who checked my eyes was very thorough. She thought I didn't need the eyewear and could still soldier on for the time being. I still went ahead with my purchase and James honoured a long negotiated discount?. Will be calling the though as I hope my new glasses will have been made and arrived for collection.
November 2019 by a free
Bad service , I had a problem with my eyes - my retina and they refused to help me unless I joined their direct debit scheme and booked an appointment -which was days away.Receptionist is so unhelpful and not at all good customer service . If you care for your eyes go elsewhere .I got unconditional helpby another helpful opticians in the area.
