January 2024 by Andreas Panteli
Ordered on their app and one meal was missing. Uber wouldn?t refund the whole cost of the meal missing or delivery charge. Restaurant didn?t answer call for 30 mins so had to reorder the meal and pay another delivery. Uber lied saying the items missing would be refunded only to get £5.10 back. That?s nothing compared to what I ordered. Manager didn?t even care saying nothing they could do unless I went to the store and picked up the items missing. How does that help when I ordered a delivery cos I can?t leave the house. His said at least you got some of the order and refund for part of it. So I have to leave one person without food. Ronnie didn?t give a dame amazing management skills. Really is.
January 2024 by Luke David
Awful , got home and one of the kids burgers was missing and the sauces fir the cheese melts missing too... haven't been here for about a year because if poor service and its still the same
December 2023 by Ismail Yildiz
Very poorEverything
December 2023 by francesca
WHY DOES THIS MCDONALDS ALWAYS MISS ITEMS FROM YOUR ORDER!???If it had happened once or twice fine but every single time?!
December 2023 by Nur Muhammed Kurt
I ordered on Uber Eats, it took 3 hours to get my food, I am not exagerrating, 3h and 4 minutes. I have never received such poor and slow service, the driver apologised so much, he was held back too because of them and did not want to cancel like the ones before him did. Awful Mcdonald branch.
December 2023 by Kimberley R
Why can?t McDonald?s get any order right at Waltham AbbeyWhatever we order there?s only a 50% chance it?s rightReally rubbish!!!!!
December 2023 by Darren Clark
Popped in to grab something to eat before heading back to work. My order ticket didn't print, so I spoke to a member of staff. He tracked my order and came to tell me my number. Above and beyond.
November 2023 by Danny Milroy
awful had to park up and wait. there was no parkup waiting spaces so had to park opposite end of carpark. Milk shake machine not working yet again
November 2023 by David Y
The food was disgusting. The chips are cold and had the weird taste. The burgers sloppy put together is the worst McDonald's I've been
November 2023 by Alex P
Your average McDonald's, nothing out of the ordinary!I will say tho, around 8 weeks ago, I sat at a table which I noticed had a damaged chair/bench. It was crooked and only sat on 3 legs.A week later I went back and I sat at the same table thinking it was fixed. Funny enough, it wasn't. A bit weird for a McDonald's franchised restaurant.
October 2023 by Gustav 69
6pm on a Friday night is not a good time to go to this branch.Manic is the term I would use,more cars than spaces were waiting for there orders.had to wait over 15 minutes for my order.chocolate shake was white as they had obviously ran out,took 3 attempts to get a chocolate ,chocolate shake and ended up changing to vanilla.Organised chaos is a polite term for this branch.Parking: Moped delivery drivers take up spaces so customers have to drive round in circles.
October 2023 by Ramees Mohiyudheen
Read other reviews and thought oh common it can't be that bad, but honestly the worst McDonald's I have been to, ordered a cheese burger and it took 35 mins! I could see it's prepared and kept there with a pile of other orders but they are too slow to hand it to the customers! Literally 3 people before me asked for a refund cause they waited so long. They prioritize delivery orders over in store and drive thru customers. At the end what I got as a cheese burger was stone cold... worst experience I have had at a McDonald's - 0 for management! It's a joke!! Clearly the managers have no control of the situation. Either they all need retraining or sacking! Cause they don't seem bothered
October 2023 by Darren Marston
Worst place, could not use pick up point, for the amount of bike delivery drivers! Walking through the front of the store and being pushed and overlooked by delivery drivers in the branch. Mass of drivers at the tills and staff that are not that bothered at all and looked she?ll shocked at the amount of people shouting at themWell done McDonalds
October 2023 by Jo Hammond
Worst Macdonalds experience ever. 40 minute wait for our food... I thought it was fast food? So many Uber drivers waiting for their orders that people in the restaurant couldn't get to the counter. Really poorly organised. 3 people turned up who had been waiting over an hour for their delivery. I really think Macdonald's need to rethink how they do things as they clearly can not keep up with demand.
October 2023 by Martin Stairs
A bit dated compared to newer outlets. Tricky access, and even trickier drive thru access with a long queue weaving through the retail centre car park (16.30 on a Friday afternoon).